Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3
(624 Reviews)
Rating breakdown 624 reviews
5 Stars
460
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product.
(
412 out of
505)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Posted by: Jems21
from Florida
Verified Purchase:Yes
I Absolutely Love this Phone. Was a little skeptical at first because of the new look but it’s really awsome. Extra sharp camera, battery life amazing and I love the colorway!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: iPhonelover15
from San Antonio, Texas
Verified Purchase:Yes
I bought this phone outright due to......well an "accident" with my iPhone 16 Plus and I have to say it's been REALLY nice. I love all of the new features, the high tech, updated operating system and how flawless it is with updates and downloads. I will be keeping this phone indefinitely due to how much I love it. Highly recommend.
I also got a waterproof case on Amazon and yes - it is waterproof. I tested it. Along with the insurance I have no worries about my new phone now. It's completely protected across the board.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
I thought this deal was to give me $1000 gift card plus pay off my old phone plan. You did pay my old phone off but where is my thousand dollar gift card?
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: jjvcjhjgjhbfksh
Verified Purchase:Yes
i never have this fon so i dont
Written by a customer while visiting ATT.com
Posted by: Trixiecane
Verified Purchase:Yes
the service on this phone is terrible I hate it
Written by a customer while visiting ATT.com
Customer Rating
1
Wanted the 2 Tera bytes but they didn’t tell me ab
on December 19, 2025
Posted by: Chico beans
Verified Purchase:Yes
Just not what I expected slow
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
Just another phone
on February 2, 2026
Posted by: TrentC
Just another phone like the last. They
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, February 23, 2026
Hello there!
Thank you for taking the time to share your experience with us. We understand how important it is to feel satisfied with an upgrade, and we’re sorry to hear that the iPhone 17 Pro Max hasn’t lived up to the expectations you had for it. It can be disappointing when a new device doesn’t deliver the excitement you were hoping for, and we truly appreciate your honest feedback.
We recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
This is a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you!
Thank you for taking the time to share your experience with us. We understand how important it is to feel satisfied with an upgrade, and we’re sorry to hear that the iPhone 17 Pro Max hasn’t lived up to the expectations you had for it. It can be disappointing when a new device doesn’t deliver the excitement you were hoping for, and we truly appreciate your honest feedback.
We recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
This is a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you!
Written by a customer while visiting ATT.com
Posted by: RickyBobby2
Verified Purchase:Yes
Phone is good. Service was not.
Written by a customer while visiting ATT.com