Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
461
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product.
(
413 out of
506)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Customer Rating
4
Be sure old phone is updated/ & you are familiar
on November 20, 2025
Posted by: Belcher
from NC
Verified Purchase:Yes
The iPhone 17 pro max is advanced. If older phone is not updated and you are not familiar with the updates it makes the transition very difficult and unfamiliar.
Very nice camera
Lots of new features
Still can't figure out some of the details, features, and functions
Very nice camera
Lots of new features
Still can't figure out some of the details, features, and functions
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 17, 2025
Hey Belcher! Thank you for sharing your update experience. We understand how moving from your older phone to the iPhone 17 Pro Max can feel challenging, especially if the older device wasn’t updated and the new features are unfamiliar. It’s completely normal to feel a bit overwhelmed — the iPhone 17 Pro Max is a big leap forward with its advanced camera and many new functions, and even experienced users sometimes need time to adjust. Rest- assure we are here to guide you through the key updates and features step-by-step, so you can feel confident using your new phone and enjoy everything it has to offer. Meanwhile, you may visit this link: https://www.att.com/device-support/index/Apple/iPhone17ProMax/ where you can get to learn more about your device settings and features.
Written by a customer while visiting ATT.com
Posted by: Lexlugga1
from Brooklyn NY
Verified Purchase:Yes
When the phone is fully charged, it will off, by the time it power on, the battery 🪫 percentage will drop
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jerrett
from Bloomington, Indiana
Verified Purchase:Yes
I still haven’t unlocked its full potential, but so far, absolutely amazing.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Name not needed
Verified Purchase:Yes
Works as advertised. Happy with purchase.
Written by a customer while visiting ATT.com
Posted by: LilianaP
from Nc
Verified Purchase:Yes
the button that is at the bottom right side of the phone it’s not great idea I always pressed by mistake
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 9, 2025
Hello there, we appreciate you sharing your thought on the iPhone 17 Pro Max. We can see that the side button at the bottom right of your phone keeps getting pressed by mistake, which can surely be frustrating, especially if it interrupts what you’re doing. We are here to offer tips to help prevent accidental presses, do feel free to reach out to us anytime.
Meanwhile, you can try these steps and see if it helps:
1.Go to Settings > Accessibility > Side Button.
2.Adjust click speed to slow, medium, or fast depending on your preference. A slower click speed reduces accidental long-press detections that can trigger Siri or Emergency SOS
3.If Siri or Emergency SOS is accidentally activating, consider temporarily disabling long-press for Siri in Accessibility settings
If accidental presses remain an issue, AssistiveTouch can reduce reliance on the physical side button:
1.Navigate to Settings > Accessibility > Touch > AssistiveTouch, then turn it on
2.A floating button appears on the screen, allowing you to:
3.Activate Siri without pressing the side button.
4.Lock your screen.
5.Access Emergency SOS and take screenshots.
6.Customize the AssistiveTouch menu to include only the functions you need, reducing the probability of accidental triggers.
Meanwhile, you can try these steps and see if it helps:
1.Go to Settings > Accessibility > Side Button.
2.Adjust click speed to slow, medium, or fast depending on your preference. A slower click speed reduces accidental long-press detections that can trigger Siri or Emergency SOS
3.If Siri or Emergency SOS is accidentally activating, consider temporarily disabling long-press for Siri in Accessibility settings
If accidental presses remain an issue, AssistiveTouch can reduce reliance on the physical side button:
1.Navigate to Settings > Accessibility > Touch > AssistiveTouch, then turn it on
2.A floating button appears on the screen, allowing you to:
3.Activate Siri without pressing the side button.
4.Lock your screen.
5.Access Emergency SOS and take screenshots.
6.Customize the AssistiveTouch menu to include only the functions you need, reducing the probability of accidental triggers.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Mississippi
Verified Purchase:Yes
New 17 IPhone 17 Pro Max is great. Still learning all the new features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jsjxjbbills
Verified Purchase:Yes
Good phone. I love the camera and video. Not crazy about the button to turn the ringer on and off. I liked the switch on my iPhone 14 better. On the iPhone 17 Max it’s too easy to accidentally turn the ringer on and off.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: ClauG
from FL
Verified Purchase:Yes
great phone, camera is outstanding
I would recommend this to a friend!
Written by a customer while visiting ATT.com