Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3 out of 5
4.3
(625 Reviews)
Open Ratings Snapshot
Rating breakdown 625 reviews
5 Stars
461
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product. 
(
413 out of 506
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Customer Rating
4 out of 5
4
Phone battery
on November 16, 2025
Posted by: Danielson21
Verified Purchase:Yes
When it fully dies did not want to turn back on so went to Best Buy geek squad and they told me it’s a occurring problem and you have to restart your phone dumb had it for I think 1 or 2 months but still been a good phone I just don’t my phone really die tho
I would recommend this to a friend!
Response from ATT.comBy -EliAT&T CAREDecember 1, 2025
Hey Daniel, we appreciate you sharing your experience with the iPhone 17 Pro Max. We are sorry to hear that you are facing issue where your phone wouldn’t turn back on after the battery fully died, and you even visited Best Buy’s Geek Squad for help. That can be really frustrating, especially since your phone is still fairly new and you’ve otherwise been happy with it. It’s completely reasonable to want to avoid situations like this. Sometimes, restarting usually resolves it and we are here to share some tips to help prevent your phone from fully draining in the future so you can keep enjoying it without interruptions.



You can also try out this tips and see if it makes any changes for the device battery:

1.Check battery usage: Go to Settings > Battery to identify power-hungry apps. Disable Background App Refresh for those apps.

2.Manage location services: Turn off location access for apps that don’t need it constantly.

3.Adjust display settings: Lower screen brightness and disable Always-On Display if not needed.

4.Enable Low Power Mode: This reduces background activity and visual effects to conserve power.

6.Update to the latest iOS version: Apple may release patches to optimize battery performance.

7.Reset all settings: If issues persist, resetting settings can clear out problematic configurations without deleting your data.

8.Give it time: Your iPhone may take a few days to recalibrate battery usage after a major update
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 Pro Max
on November 16, 2025
Posted by: Gavin Francis
from Florida
Verified Purchase:Yes
I love this phone it has been amazing so far
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Enjoying this phone
on November 17, 2025
Posted by: gr8hnd
Verified Purchase:Yes
Happy with my new iPhone. I upgraded from an iPhone 13 ProMax. I wasn’t sure whether I would do it but ended up very happy I did. There are enough changes that I enjoy using my new phone because things run smoother. Very pleased with the upgrade.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
A nice phone!
on November 17, 2025
Posted by: mike 2272
Verified Purchase:Yes
A great phone. Very good battery life and takes great pictures!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Iphone
on November 17, 2025
Posted by: Supernate
Verified Purchase:Yes
Great upgrade to my 13 Pro Max. The battery life is fantastic!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 max pro
on November 17, 2025
Posted by: AGMS
Verified Purchase:Yes
11 to a 17 max pro love it
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
best to do it now
on November 18, 2025
Posted by: Anonymous
from Pen Argyl PA
Verified Purchase:Yes
upgraded from a 13 pro and it is the best upgrade yet
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
I love iPhone, I can’t see what changes that were
on November 18, 2025
Posted by: Diane Harris
from Brooklyn, NYC
Verified Purchase:Yes
I don’t see a great difference from my last phone
Written by a customer while visiting ATT.com
Showing 257-264 of 625 results 
<< 1 ... 31 32 33 34 35 ... 79 >>