Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
461
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product.
(
413 out of
506)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Posted by: BOBBY Mcfib
Verified Purchase:Yes
Love the new IPhone 17 pro max.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Taunton MA 02780-8203
Verified Purchase:Yes
Just like all new releases
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Columbia, SC
Verified Purchase:Yes
Love it, and enjoying it!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Not worth the money to replace the 16 pro max
on November 15, 2025
Posted by: Drscribbles
from Bangor Maine USA
Verified Purchase:Yes
Clunky, heavy, little improvement over 16 pro max. Don’t waste your money.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, December 19, 2025
We appreciate you sharing your feedback on the iPhone 17 Pro Max. Your satisfaction and confidence in your purchase are very important to us, and we’re sorry if this experience fell short of expectations.
The iPhone 17 Pro Max represents Apple’s most advanced model yet, featuring a more powerful processor, enhanced cameras, greater zoom capability, extended battery life, and a more durable design.
For guidance on setup, customization, and getting the best performance from your device, we recommend checking out the official iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
At AT&T, our goal is to help you make the most of your technology—whether that means exploring device features, planning upgrades, or choosing the right plan. If you’d like tailored support or tips for your iPhone 17 Pro Max, we’re always here to assist.
The iPhone 17 Pro Max represents Apple’s most advanced model yet, featuring a more powerful processor, enhanced cameras, greater zoom capability, extended battery life, and a more durable design.
For guidance on setup, customization, and getting the best performance from your device, we recommend checking out the official iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
At AT&T, our goal is to help you make the most of your technology—whether that means exploring device features, planning upgrades, or choosing the right plan. If you’d like tailored support or tips for your iPhone 17 Pro Max, we’re always here to assist.
Written by a customer while visiting ATT.com
Posted by: Spike47
from Illinois
Verified Purchase:Yes
It’s a great phone 📞 I’d buy another in a heartbeat! iPhone rocks! Works fast and takes great photos especially zoomed in.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
good phone I like the charging, fast chip, an wifi, camera button is easily deployed, nice feel
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Asheville NC
Verified Purchase:Yes
New iPhone 17 Pro Max is not much of an improvement over my iPhone 14 Pro Max. I am beginning to think Apple iPhone model updates are more hype than anything. It is a good phone but Apple isn't really making any changes that the normal user will notice. They really really need to step up with more innovation to excite me to upgrade again. This iPhone will likely be kept until it stops working.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, December 20, 2025
Thank you for taking the time to share your experience with us. We know how exciting an upgrade should feel, and we’re sorry to hear that your iPhone 17 Pro Max hasn’t given you the experience you were hoping for. It’s completely understandable to feel disappointed when a new device doesn’t match your expectations, and we appreciate you being open about it.
You may find the iPhone User Guide helpful: https://support.apple.com/guide/iphone/welcome/ios
It’s a great resource for exploring new iPhone features, learning how to personalize your settings, and picking up useful performance tips that can help with battery life and overall speed. We hope it helps make your time with the device a bit smoother.
At AT&T, we’re committed to helping you get the most out of your technology—whether that means discovering what your phone can do, planning future upgrade options, or finding a plan that fits your needs. If you’d like more personalized guidance with your iPhone 17 Pro Max, our team is always here to help.
You may find the iPhone User Guide helpful: https://support.apple.com/guide/iphone/welcome/ios
It’s a great resource for exploring new iPhone features, learning how to personalize your settings, and picking up useful performance tips that can help with battery life and overall speed. We hope it helps make your time with the device a bit smoother.
At AT&T, we’re committed to helping you get the most out of your technology—whether that means discovering what your phone can do, planning future upgrade options, or finding a plan that fits your needs. If you’d like more personalized guidance with your iPhone 17 Pro Max, our team is always here to help.
Written by a customer while visiting ATT.com
Posted by: Marco G
from Carlsbad Ca
Verified Purchase:Yes
Same as before. Cannot go wrong with Apple.
I would recommend this to a friend!
Written by a customer while visiting ATT.com