Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Average customer rating
4.3
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
461
4 Stars
50
3 Stars
35
2 Stars
23
1 Star
56
82%of customers recommend this product.
(
413 out of
506)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Deep Blue (Universal - Internal Use Only)
Posted by: Anonymous
from Anderson, IN
Verified Purchase:Yes
iPhone 17 Pro Max delivers on everything Apple promises.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Savv
from Atlanta
Verified Purchase:Yes
I haven’t upgraded my phone since 2021 I had the iPhone 13 Pro. So this was great to have a better quality phone 📱 and have the ability to use it for work purposes too.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Terry Blake
from Jacksonville, Arkansas
Verified Purchase:Yes
I like this phone a lot. I’ll probably never use all the things it can do but it’s nice!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
I love iPhones but they never really improve much!
on November 8, 2025
Posted by: Smarter than the average
from Washington
Verified Purchase:Yes
Need to work some bugs out of OS don’t really understand the extra button it just opens camera thought it did more. Not much change from my 13 pro honestly.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 13, 2025
Hey there, we really appreciate you sharing your honest thoughts about your iPhone experience. It can surely feel a bit underwhelming when a new model doesn’t seem to bring big changes, especially if you were expecting more improvements or new features to explore. We want to ensure you that Apple is always working on refining the experience, so your input can help shape future updates. We value your feedback and thank you for being a part of the AT&T family.
Written by a customer while visiting ATT.com
Posted by: Cnu106
from Md
Verified Purchase:Yes
Has a cellular issue been found like
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Davis, CA
Verified Purchase:Yes
Easy fast and lowest price
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Brion B
from Montana
Verified Purchase:Yes
Definitely an improvement over my 14 pro max. Screen is visibly crisper. Camera is leagues above what my 14 pro max was capable of. Games that would make my 14 hot barely even warm this CPU. Loving the upgrade!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jrperez
from Montclair california
Verified Purchase:Yes
Can be really slow. Freezes
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, November 17, 2025
Thank you for sharing your experience with the iPhone 17 Pro Max. We can imagine how frustrating it must be to experience bugs, slow performance, and freezing with your new device. This is definitely not the experience we want for you. Sometimes these issue can occur due to recent updates or system conflicts. Rest- assure we are here to address and guide you through steps that may help reduce freezing and improve performance so that you can explore and have a seamless experience with your device.
Here are few steps you can try from your end and see if it makes any changes:
1.Force restart your iPhone: Quick key sequence – press and release the volume up button, press and release the volume down button, then press and hold the side button until the Apple logo appears. This often resolves temporary system freezes without affecting data
2.Update iOS and apps: Go to Settings > General > Software Update to ensure you have the latest iOS version. Update all apps through the App Store to improve compatibility
3.Manage apps and storage: Delete problematic apps and reinstall them. Free up storage by removing unused apps, clearing cache, or transferring large files to iCloud
4.Reset settings: If camera or system glitches persist, performing Reset All Settings can help, but it keeps personal data intact
5.Check iCloud and media settings: Disabling or reorganizing iCloud Photos and other syncing features may prevent freezing in photo or video apps .
6.Contact Apple support: For unresolved issues, Apple Support or a Genius Bar visit is recommended, especially if the problem might be hardware-related
Here are few steps you can try from your end and see if it makes any changes:
1.Force restart your iPhone: Quick key sequence – press and release the volume up button, press and release the volume down button, then press and hold the side button until the Apple logo appears. This often resolves temporary system freezes without affecting data
2.Update iOS and apps: Go to Settings > General > Software Update to ensure you have the latest iOS version. Update all apps through the App Store to improve compatibility
3.Manage apps and storage: Delete problematic apps and reinstall them. Free up storage by removing unused apps, clearing cache, or transferring large files to iCloud
4.Reset settings: If camera or system glitches persist, performing Reset All Settings can help, but it keeps personal data intact
5.Check iCloud and media settings: Disabling or reorganizing iCloud Photos and other syncing features may prevent freezing in photo or video apps .
6.Contact Apple support: For unresolved issues, Apple Support or a Genius Bar visit is recommended, especially if the problem might be hardware-related
Written by a customer while visiting ATT.com