I'm loving this new phone. As a content creator, it has what I need but better. But the camera button has caused issues. I love I can just click and I've got a photo or record my video. But it's in a spot that I keep my thumb while holding it, so it goes off all the time. I'm not sure how it happened, but it even recorded the whole night while I was asleep. Good thing it was plugged in. Now I have to double check every time I put the phone down. Otherwise, I love my phone.
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hey Debra, we appreciate you sharing your feedback. It sounds like you are loving your new iPhone 17 Pro Max, especially as a content creator it really does have an amazing feature even though the camera placement might have caused you some unintended recordings. It really must have affected your experience with the device, and we understand how inconvenient it must feel to have to double check every time you put your phone down. We are here to guide you and explore the settings to check and ensure you do not lose the features you love and continue having seamless experience.
The iPhone 17 Pro Max demonstrates Apple’s continued refinement of hardware-software integration. The A19 Pro chip delivers exceptional processing speed and power efficiency, handling high-load multitasking and AI-assisted tasks with ease. Thermal management is improved, maintaining stable performance under sustained workloads. The new display panel provides accurate color calibration and adaptive brightness control for various lighting conditions. Battery optimization algorithms extend runtime without compromising responsiveness. Overall, it’s a highly capable device designed with precision for professional and technical users who demand reliability and performance.
This phone boasts an extended battery life, an exceptional camera, and the added advantage of Apple Intelligence. Overall, it is an outstanding device.
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hello there! Thank you for sharing your thoughts on the iPhone 17 Pro. We’re glad to hear that overall, it’s “not too bad.” We also appreciate your feedback regarding difficulties with data installation — your insights are valuable and help us identify areas for improvement. If you encounter any specific issues or need guidance, please don’t hesitate to reach out to our support team for assistance. Thanks for being a part of AT&T community!