Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
15
1 Star
28
44%of customers recommend this product.
(
32 out of
73)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
3
Good tv but......
on April 5, 2021
Posted by: Elder1
[This review was collected as part of a promotion.] This tv is used for streaming, bluray,and mirroring meetings from my Samsung phone,everything works well I only seem to run into trouble when using the mirror cast options. And when it does connect the picture and stability quality are weak.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 7, 2021
Elder1:
Thank you for sharing your experience with the Mirroring feature of your Frame TV. Your TV may experience difficulties connecting to your device due to surrounding radio interference. You can try changing the frequency of the wireless access band, and then try to connect. For the best connection between your phone and TV, you may want to use a 5.0GHz connection if available. You may also want to try the following steps to check your network connection.
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Should you need further assistance, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for sharing your experience with the Mirroring feature of your Frame TV. Your TV may experience difficulties connecting to your device due to surrounding radio interference. You can try changing the frequency of the wireless access band, and then try to connect. For the best connection between your phone and TV, you may want to use a 5.0GHz connection if available. You may also want to try the following steps to check your network connection.
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Should you need further assistance, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on April 5, 2021
Posted by: Lola83
[This review was collected as part of a promotion.] Its great . The graphics in games ,movies all media are TOP .
Written by a customer while visiting Samsung US
Customer Rating
5
Screen quality is very good
on April 5, 2021
Posted by: Salparrado
[This review was collected as part of a promotion.] I used my Samsung on my leaving room as an entertainment source for the family, I also use it for gaming I'm very happy with it performance
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on April 5, 2021
Posted by: Lovemysamsung82
[This review was collected as part of a promotion.] I mostly use TV for screaming, movies and sports..My review of this TV is definitely a great one because of it is versatile and complete. It's a one spot TV with just a click of the remote control. The size, sound, quality and clarity IS absolutely AMAZING This TV is so far the best Samsung TV so far..
Written by a customer while visiting Samsung US
Customer Rating
4
love the picture and the 4 k material
on April 5, 2021
Posted by: maurice
[This review was collected as part of a promotion.] i love music and playing video games and streaming for profesdional services.
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on April 5, 2021
Posted by: Nancy2013
[This review was collected as part of a promotion.] I like evry thing from samsung tv and phone evry think
Written by a customer while visiting Samsung US
Customer Rating
5
The Best visual and audio experience I encounter.
on April 5, 2021
Posted by: Nlovwitsamsung
[This review was collected as part of a promotion.] I love to watch television it's my all time favorite pass time. With my Samsung TV I enjoy it so much better I watch all my favorite TV shows and family movie nights are the greatest. Sunday sports with friends are totally awesome. with every feature I experienced something new every time I use absolutely every feature on my Samsung TV.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my TV
on April 5, 2021
Posted by: BamBam
[This review was collected as part of a promotion.] I use my TV for streaming mostly, but it has the ability to do anything I need. The features that are included in this smart TV are amazing. I like the sound quality most of all. It has the most crisp picture and makes watching movies even better because of the details you can't normally see with other TV's
Written by a customer while visiting Samsung US