Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
14
1 Star
26
46%of customers recommend this product.
(
32 out of
70)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
An amazing tv
on July 23, 2021
Posted by: Jerry
[This review was collected as part of a promotion.] First of all as a tv it does have everything you need from apps to gaming and streaming it’s just fascinating!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on July 23, 2021
Posted by: TechSavy
[This review was collected as part of a promotion.] The hype is real. The TV is a beautiful center piece for any home. And the picture is top of the line. The color is amazing and depending on the Art you choose it really can pass a picture frame in any room. The only thing that I had an issue with was the mounting of the TV. The brackets come in two separate pieces instead of one piece, this makes leveling the product very difficult( it’s hard to get a level to sit on a paper template that you have to tape yourself). The template also is just for the mounts them selves you have to manually work out how the TV will look using painters tape and measuring from the mounts. All of this adds a considerable amount of time to mounting. In future versions of this TV I’d like to see a one piece bracket and and full size template that shows you the TV as part of the template (even if it was all the sizes and you had to cut out your size) this would help a great deal
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 23, 2021
Posted by: JGAR
[This review was collected as part of a promotion.] TV is used for Streaming and Gaming. Great quality image for gaming. TV goes unnoticed when in framed mode.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best and this tv is even better
on July 23, 2021
Posted by: SamScott
[This review was collected as part of a promotion.] We hung this Above fireplace As A Picture frame and TV all in one. The tv is amazing quality picture and being able to show off all this pictures on your phone on a classy picture frame is amazing. People are wowed by the tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 23, 2021
Posted by: Hector
[This review was collected as part of a promotion.] I use it to watch TV and play video games.
The only thing is dislike is that it takes a bit of navigating to find the apps. Only a few seconds really, but it would be great to have those front and center when I turn the TV on.
The only thing is dislike is that it takes a bit of navigating to find the apps. Only a few seconds really, but it would be great to have those front and center when I turn the TV on.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 26, 2021
Hi Hector,
Thank you for purchasing The Frame TV and for your review. We appreciate your feedback regarding the apps on your TV. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. On the Home Screen, you can also easily run the apps you have used previously or frequently.
You can also lock & unlock apps, reinstall, and have them automatically update. To use this feature, your TV must be connected to the internet. Go to the Samsung Account and create a new account our sign in.
Go to: Apps > Settings
Should you have further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing The Frame TV and for your review. We appreciate your feedback regarding the apps on your TV. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. On the Home Screen, you can also easily run the apps you have used previously or frequently.
You can also lock & unlock apps, reinstall, and have them automatically update. To use this feature, your TV must be connected to the internet. Go to the Samsung Account and create a new account our sign in.
Go to: Apps > Settings
Should you have further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and our friends are jealous
on July 23, 2021
Posted by: Mavrx
[This review was collected as part of a promotion.] I love the one box. Not having any visible cables just elevates your living space. Installation wasn't too bad and if you own a drill you can route your one cable through the wall to have zero cables. I wish the bezels weren't so expensive but there are DIY options as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Pictute
on July 23, 2021
Posted by: Cilla2021
[This review was collected as part of a promotion.] I recently moved and purchased the frame for my new apartment. I hot an amazing deal and the TV is worth twice as much. Mounted or on a TV stand the TV is a stunning addition to NY apartment.
The ART mode is beautiful!!!
Written by a customer while visiting Samsung US
Customer Rating
4
Really beautiful bit of adjustment!
on July 23, 2021
Posted by: LMasters321
[This review was collected as part of a promotion.] The install was simple!
The look clean and elegant, I love changing the picture and using the frame feature.
It seems like the new model no longer has temperature control only brightness and the controls are overall an adjustment.
The look clean and elegant, I love changing the picture and using the frame feature.
It seems like the new model no longer has temperature control only brightness and the controls are overall an adjustment.
Speakers seem good, as does the auto sensing picture. I have this in my basement and there is little natural light so not sure how well the remote will do or if the picture adjustment is as great as it would be for a room with lots of light and windows.
Overall very happy and feel like this tv offers so much for the price! Also so smart, I don’t know many others doing the solar cell tech or the motion sensor. Love that they are embracing tech!
Written by a customer while visiting Samsung US