Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(930 Reviews)
Rating breakdown 930 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
15
1 Star
26
45%of customers recommend this product.
(
32 out of
71)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Good picture
on June 29, 2021
Posted by: Rafael
[This review was collected as part of a promotion.] Sports, movies, music. Streaming easiest and good features.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is not regular TV.
on June 29, 2021
Posted by: LoveSamTV
[This review was collected as part of a promotion.] it's more art with decoration and music player for me
I like this produce of chic design and people think this is something instead of thinking of TV. Easy to connect to wifi and use Netflix, amazon tv, etc. I would buy this again if it has bigger screen later.
I like this produce of chic design and people think this is something instead of thinking of TV. Easy to connect to wifi and use Netflix, amazon tv, etc. I would buy this again if it has bigger screen later.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding picture, absolutely no glare
on June 29, 2021
Posted by: ourbackyardTerrace
[This review was collected as part of a promotion.] Streaming movies and sports in our back yard. Works great. It was easy to set up, and simple to load additional streaming apps. Remote for the TV and matching soundbar are simple enough to understand how to use, and work great.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on June 29, 2021
Posted by: Lily
[This review was collected as part of a promotion.] We watch movies and television outside.
Easy and convenient set up. Clear picture and sound.
Easy and convenient set up. Clear picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
5
The features are perfect for our studio.
on June 29, 2021
Posted by: SCTV
[This review was collected as part of a promotion.] We are a small Community Access Television station and have been interested in adding a monitor into our studio set design. This worked out perfectly for us. We are able to input different images to display on the screen for the different programs being recorded in our studio. We mounted it on a stand with castors that allows it to be moved around the set easily.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on June 29, 2021
Posted by: Bill
[This review was collected as part of a promotion.] Just a great picture. Love watching sports. Very vivid color
Written by a customer while visiting Samsung US
Posted by: Joel
[This review was collected as part of a promotion.] This type of TV is not very common nowadays, where all TVs look alike and this one does not. The image quality is exceeding our expectation and it sounds great. The only downside of it is sometimes the Airplay feature does not work properly but other than that, we are very happy about this product.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Idea but Connection Issues
on June 29, 2021
Posted by: SeroTV43
[This review was collected as part of a promotion.] I love the idea of having a flip TV but having to connect to 2.4 GHz wifi band and not been able to Tap and connect make it not worth it of what you pay for it. Even using Samsung phone last generation.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 29, 2021
Hi SeroTV43,
Thank you for choosing The Sero TV and for your review. We appreciate your feedback regarding the connectivity issues you are experiencing with your TV. The Sero supports both 2.4GHz and 5GHz Wi-Fi. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please also make sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing The Sero TV and for your review. We appreciate your feedback regarding the connectivity issues you are experiencing with your TV. The Sero supports both 2.4GHz and 5GHz Wi-Fi. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please also make sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US