Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
15
1 Star
28
44%of customers recommend this product.
(
32 out of
73)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Best TV that is a smart TV hands down
on May 3, 2021
Posted by: Need2have
[This review was collected as part of a promotion.] I've seen and have went through a lot of smart TVs on my face but this is hands down the best TV because it's 4K ultra and it's just epically awesome
Written by a customer while visiting Samsung US
Customer Rating
4
SAMSUNG 55"
on May 2, 2021
Posted by: Hty7
[This review was collected as part of a promotion.] IT LOOKS REALLY FANTASTIC WITH MY BLU-RAY PLAYER, BUT I CAN SEE THE QUALITY IN THE MORE EXPENSIVE VERSIONS.
Written by a customer while visiting Samsung US
Customer Rating
4
great tv...but...
on May 2, 2021
Posted by: robert
from NY
i love this tv, its the third samsung i own and they keep getting better! minus i star because of the fact that they must have listened to the complaints about the wall mount difficulty, because the model i received was totally different than all the how to videos on the internet (there are many) and the typical wordless/ picture only instructions are accompanied by a paper template. before i tackle the job i wish samsung had posted an online updated instruction video, or at least an updated written verson to accompany this change as it does not look too sturdy
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, May 3, 2021
robert:
Thank you for sharing your feedback regarding the mounting instructions of your 2021 Frame TV. Your experience is very important to us and will be shared with our product teams. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for sharing your feedback regarding the mounting instructions of your 2021 Frame TV. Your experience is very important to us and will be shared with our product teams. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
3
The T.V Colors Are Extremely Beautiful
on May 2, 2021
Posted by: Mancave2021
[This review was collected as part of a promotion.] I use my samsung,to screen multiple movies and music. Also I use it for work I have to do on the web, which is more clearer on my Samsung than the the desktop monitor. Last the sound is crisp and even crisper when you adjust the equalizer.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, May 3, 2021
Mancave2021:
Thank you for purchasing Samsung’s new 2021 Frame TV and for your review. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. Your TV also features SpaceFit Sound with Sound Sensors at the bottom of the TV measuring reflections in sound waves to analyze how close the TV is to surrounding objects in the area. The TV will then optimize sound for the space.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing Samsung’s new 2021 Frame TV and for your review. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. Your TV also features SpaceFit Sound with Sound Sensors at the bottom of the TV measuring reflections in sound waves to analyze how close the TV is to surrounding objects in the area. The TV will then optimize sound for the space.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and features. Very user friendly.
on May 2, 2021
Posted by: Jacs
[This review was collected as part of a promotion.] Movies, mosty sports. Been streaming alot . Also use it for editing photos
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a very good features
on May 2, 2021
Posted by: DaniS333
[This review was collected as part of a promotion.] You can place your TV anywhere you want.
You have more realistic images, like in the movies.
Leave behind the fear of the burned-out effect of the screen.
Greater comfort to navigate with a single remote control.
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame
on May 1, 2021
Posted by: GreatPic
[This review was collected as part of a promotion.] The Frame was easy to install and looks great. Picture and sound is great.
Written by a customer while visiting Samsung US
Customer Rating
5
great product value
on May 1, 2021
Posted by: suge72
[This review was collected as part of a promotion.] I am not a big fan of Samsung love the TV phone and all amazing products brand for a user of technology love
Written by a customer while visiting Samsung US