Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(930 Reviews)
Rating breakdown 930 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
15
1 Star
26
45%of customers recommend this product.
(
32 out of
71)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Great Set
on February 9, 2021
Posted by: RBolts
[This review was collected as part of a promotion.] Love this TV! Great picture and sound. Looks perfect in our space.
Written by a customer while visiting Samsung US
Customer Rating
3
No "one connect box"
on March 26, 2021
Posted by: Mike
i've purchased this tv and somehow i thought that i will get the "one connect box" like on the "frame" tv. unfortunately this tv does not have a "one connect box" so if you have the tv in the middle of the room like it's featured in most of the marketing material you will find yourself with dozens of cables hanging around which sucks.
Features
5
Performance
5
Design
2
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 5, 2021
Mike:
Thank you for purchasing the Samsung Serif TV and for your review. I am sorry to hear that you did not understand that a One Connect Box is not included. It is included with our Frame TV models and a Slim version is included with our Neo QLED 8K models.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung Serif TV and for your review. I am sorry to hear that you did not understand that a One Connect Box is not included. It is included with our Frame TV models and a Slim version is included with our Neo QLED 8K models.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Posted by: Rays
from Madera, CA
this tv turned out amazing! we were blown away at the brightness and clarity of the picture. these photos don't do it justice of how vibrant the picture is. we wanted something to be the focal point of our backyard and this tv delivered! this is the 75 inch terrace. i was really surprised on how fast we received everything. within a day i received tracking info and received everything ordered within a week. we also added the mx-t70 and that thing is super loud! kudos to samsung on these products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product. Picture is not crisp HD.
on March 30, 2021
Posted by: therabbitnews
[This review was collected as part of a promotion.] Mostly streaming. I don't use it for anything else.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on March 30, 2021
Posted by: Dyllan
[This review was collected as part of a promotion.] It is really nice. But in my room I have a TCL TV and it is just as good. There both really good TVs
Written by a customer while visiting Samsung US
Customer Rating
5
This product has what my little family needs.
on March 31, 2021
Posted by: PUMPKIN11
[This review was collected as part of a promotion.] We enjoy the sound as its clear and you can hear. The picture colors are great quality. Your ability to see a program with features to any individual or family liking. Great TV!
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is smarter TV
on March 31, 2021
Posted by: Venky
[This review was collected as part of a promotion.] It's a great TV. I wish it could have been more smart and user-friendly without connecting to external cables.
For example you can give TV channels in Samsung TV app the same It's in Samsung mobile phones
For example you can give TV channels in Samsung TV app the same It's in Samsung mobile phones
Written by a customer while visiting Samsung US
Customer Rating
5
vivid colors
on March 31, 2021
Posted by: Love
[This review was collected as part of a promotion.] I always love to buy Samsung Electronics because in my opinion they without any doubt are # one in the market, long time ago Sony use to #1 not anymore.
Written by a customer while visiting Samsung US