Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
14
1 Star
26
46%of customers recommend this product.
(
32 out of
70)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
1
Broke within a Month
on January 6, 2022
Posted by: Peter G
Expertise:Intermediate
My TV broke within a month. I cannot say much more than that because Big Brother will not let me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, January 10, 2022
Peter G ,
We appreciate you sharing the issues you were having with your new Frame TV and your experience with Customer Service. Looking further into this, our records indicate that Samsung has been contacted and we are glad a resolution was reached in December.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
We appreciate you sharing the issues you were having with your new Frame TV and your experience with Customer Service. Looking further into this, our records indicate that Samsung has been contacted and we are glad a resolution was reached in December.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Clean and crisp images
on July 24, 2022
Posted by: Techman
[This review was collected as part of a promotion.] I solely use this with streaming services and love the Samsung TV interface. It overlaps excellently with programs like Hulu, Netflix, and Prime Video. Excellent 4K video with clean and crisp images throughout the day and night. Planned to get a sound bar as well but the Terrace has very good sound quality capable of being easily heard around our entire backyard. Favorite feature is the Samsung/Android ecosystem overlap for easy content sharing with my Tab S7 and any Samsung phones.
Written by a customer while visiting Samsung US
Customer Rating
5
It's huge! Such a great picture! Love it
on May 17, 2024
Posted by: Nate11
[This review was collected as part of a promotion.] Sound it good image is better love this TV it's got the best quality of a tvi have ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality, Quality,Quality,
on July 3, 2024
Posted by: Samsungguy
[This review was collected as part of a promotion.] I love the Quality of the screen and picture.
I love the Quality of the screen and picture.
I love the Quality of the screen and picture.
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I love the Quality of the screen and picture.
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I love the Quality of the screen and picture.
I love the Quality of the screen and picture.
I love the Quality of the screen and picture.
I love the Quality of the screen and picture.
I love the Quality of the screen and picture.
I love the Quality of the screen and picture.
Quality......
I love the Quality of the screen and picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
i really like this tv
on September 15, 2020
Posted by: amills55
[This review was collected as part of a promotion.] so far i like this tv . only problem ive hade is getting the antenia to work right on it
Written by a customer while visiting Samsung US
Customer Rating
5
Nice brighter waterproof TV for outdoor
on September 16, 2020
Posted by: JYTSU
[This review was collected as part of a promotion.] It's so nice to have this TV in the backyard, stay outdoor.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on September 22, 2020
Posted by: Unavailable
[This review was collected as part of a promotion.] This tv has been amazing. It is definitely worth the money.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has geat design
on September 26, 2020
Posted by: Django
[This review was collected as part of a promotion.] It is strong beautiful and the size is perfect and its user friendly
Written by a customer while visiting Samsung US