Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
15
1 Star
28
44%of customers recommend this product.
(
32 out of
73)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
1
Crapped out
on February 7, 2025
Posted by: Susan
Bought in 2021 and it has crapped out!! After researching it appears it’s a common problem with the tv. The box is stuck on a loop and goes in and out repeatedly for seconds at a time. Would have to replace one connect to fix problem. Love the art mode but didn’t last long enough for the money.
Written by a customer while visiting Samsung US
Customer Rating
2
Nice Picture but Not Reliable
on May 12, 2025
Posted by: KWilker
from Houston, TX
The Terrace has a great picture for outdoors in partial sun and full sun whether watching sports or a movie. Unfortunately, while built solid and is quite heavy, it does not stand up to being outdoors as advertised even when using the Terrace cover while not in use and under shelter (never exposed to elements). Worked for two years and now we have thick horizontal black lines obstructing the view.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Not Built for the Long Haul
on June 22, 2026
Posted by: Benny013
from Cincinnati
While the TV initially worked great and I enjoyed it outside, over time the screen started to accumulate water spots that works not go away despite covering the TV frequently and using many different screen cleaners. Then recently the TV would power on and off just for a 1/2 second but with no picture. A repair tech indicated it needs a "new panel" which costs more than I originally paid for the TV. So in short it was a very expensive 4 year TV. May as well buy a cheap one to move in and outside if they only last that long. So I am.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, June 22, 2026
Benny013,
Thanks for your review. If there's anything else we can assist with, we're here to help. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Thanks for your review. If there's anything else we can assist with, we're here to help. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Design
5
Features
5
Performance
5
Value
5