Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
15
1 Star
28
44%of customers recommend this product.
(
32 out of
73)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
4
The design is great
on September 18, 2020
Posted by: rrrphi
[This review was collected as part of a promotion.] The only reason I purchased this TV is because of the design. I didn't want a regular looking TV placed on a TV console or on the wall. It turns out this is the only TV that fits the description. Sure, I could've went with a rollable TV from the competitor but my last TV from that brand had OLED burn issues, so can't make the same mistake twice.
The Serif has a great design. That's it. The picture quality is nothing different than any other similar TV from the competitor. Is still bloated with Samsun apps which I don't care to use. 5 months after the purchase I am still waiting for the firmware update to bring Google Assistant to the TV. Why? Again, I don't care to use Samsung apps which are duplicates of similar apps from Google.
Why is it that this TV doesn't support One Connect Box/cable just like the Frame? It has the same artistic design and being able to use only one cable from the TV to the box makes a lot of sense. In your marketing pictures there's only one cable coming out of the TV. The reality is different. And yes, I am aware of the cable-hiding suggestion along one of the legs from the stand. It's just not the same.
The frame and the stand feel and look cheap. After all, they're just plastic. Maybe put some thought in the materials used.
Overall, a good TV with a design that will make some customers happy.
Written by a customer while visiting Samsung US
Customer Rating
4
Great product of Samsung ultra HD 4K TV
on September 17, 2020
Posted by: Ronald
[This review was collected as part of a promotion.] This is a great product almost seems like the people are standing in the room next to you in the picture is crystal clear and almost as you involved in the show
Written by a customer while visiting Samsung US
Customer Rating
5
Nice brighter waterproof TV for outdoor
on September 16, 2020
Posted by: JYTSU
[This review was collected as part of a promotion.] It's so nice to have this TV in the backyard, stay outdoor.
Written by a customer while visiting Samsung US
Customer Rating
5
Very clear
on September 15, 2020
Posted by: Bear
[This review was collected as part of a promotion.] The clarity is remarkable. I watch sports all the time and the colors, the movement and the sounds are magnificent!!
Written by a customer while visiting Samsung US
Customer Rating
4
Tv remote
on September 15, 2020
Posted by: LUcyC
[This review was collected as part of a promotion.] Having difficulty with the remote workin
Don’t know why
Don’t know why
Written by a customer while visiting Samsung US
Customer Rating
3
It could use better speakers
on September 15, 2020
Posted by: Amor
[This review was collected as part of a promotion.] The speakers in this thing are tiny. For such a wide frame, they could have not only put larger speakers, but also multiple dedicated speakers for different frequency responses. Selling it as NSF friendly or apple play is deceiving due to this tiny speakers. It could also use a motion sensor similar to the frame that auto turns on when people are there, and it could use better iphone proximity sensing, it always wants to shut itself down claiming the phone is out of range when you're there in the same room. The edge of the serif washes down the blacks around the edges with its reflection. The back lid does not hide enough of a cavity to hide mush else than one tiny wire. They should put a built in antenna on these machines, again this could have been incorporated into the serifs frame. Now the good, it is quite beautiful.
Written by a customer while visiting Samsung US
Customer Rating
5
i really like this tv
on September 15, 2020
Posted by: amills55
[This review was collected as part of a promotion.] so far i like this tv . only problem ive hade is getting the antenia to work right on it
Written by a customer while visiting Samsung US
Customer Rating
5
great picture
on September 15, 2020
Posted by: sonnyb976
[This review was collected as part of a promotion.] I really enjoy this TV over all of the other brands that I have tried.
Written by a customer while visiting Samsung US