Customer reviews from Samsung US
Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
15
1 Star
28
44%of customers recommend this product.
(
32 out of
73)
Customer Reviews for Samsung - 65" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
This product features life
on November 5, 2020
Posted by: JHONI09
[This review was collected as part of a promotion.] Samsung tv is good product for life be cause the watch is a high quality
Written by a customer while visiting Samsung US
Customer Rating
4
Love me new TV
on October 29, 2020
Posted by: Love2shop
[This review was collected as part of a promotion.] The picture is so vibrant and detailed. I love the way the colors pop out at you. I'm definitely satisfied with my purchase. If I had to repurchase I would. The sound quality is amazing as well.
Written by a customer while visiting Samsung US
Customer Rating
1
TV didn’t last 3 months
on October 27, 2020
Posted by: Steve
from North carolina
Expertise:Intermediate
Purchased new in July 2020, have had to escalate and have 4 technicians assess the TV, still not fixed. Samsung May have rushed this to market, I would avoid this one
Pros: Realistic color, Bright display
Cons: Too big, Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Solutions, OBA, December 1, 2020
Steve:
Thank you for purchasing the 75" Terrace TV. I am sorry for the issues you have encountered with your TV that initial technical assessments have been unable to resolve. I apologize for the let-down. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your case, please contact us and reference your service ticket number. You can reach us via any of the following:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week
Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
~ Samsung Solutions
Thank you for purchasing the 75" Terrace TV. I am sorry for the issues you have encountered with your TV that initial technical assessments have been unable to resolve. I apologize for the let-down. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your case, please contact us and reference your service ticket number. You can reach us via any of the following:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week
Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture!
on October 27, 2020
Posted by: MovieLover6293
[This review was collected as part of a promotion.] The picture quality is more than I expected. It made for a great upgrade from our older Samsung TV that finally gave up after years of dedicated service. Even though we have an older sound system, connecting was a cinch. We were up and running in no time. We played one of our old blue rays and it was like watching it for the first time.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on October 26, 2020
Posted by: Nasticlegend
[This review was collected as part of a promotion.] Can't complain about any of the products have gotten from Samsung. This is been a great TV and I will continue buying the Samsung brand.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing gift!
on October 26, 2020
Posted by: Casey
[This review was collected as part of a promotion.] We got this as a gift for our friends and their 3 girls! Beautiful sound and image quality. They needed an upgrade to 4K and Smart TV life. Easy remote controls and with a simple user interface. Settings are very user-friendly, all ages will have no trouble. Best choice ever.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing gift!
on October 26, 2020
Posted by: Madi
[This review was collected as part of a promotion.] We got this as a gift for our friends and their 3 girls! Beautiful sound and image quality. We've always stuck to purchasing Samsung Tv's and phones. They just always work so well! They needed an upgrade to 4K and Smart TV life. Best choice ever.
Written by a customer while visiting Samsung US
Customer Rating
4
Best tv
on October 26, 2020
Posted by: Steviethetv
[This review was collected as part of a promotion.] Just the right size for man cave. Great video quality perfect for watching my sport events with the guys
Written by a customer while visiting Samsung US