Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great TV for the price
on September 14, 2021
Posted by: Jmf363
[This review was collected as part of a promotion.] This TV was a breeze to set up. It's lightweight and easy to hang on the wall. The picture is crisp and clear. I got this TV as a gift for a family member. They love the smart remote and have downloaded a number of apps to improve their TV viewing experience.
Written by a customer while visiting Samsung US
Customer Rating
4
Still exploring after 1 year
on September 14, 2021
Posted by: The1
[This review was collected as part of a promotion.] I enjoy the picture quality and there are so many apps and so much to do.I enjoy how I can use my watch to control it if I need to and I love how it can help me find my phone and I made sure that my TV ,watch, sound bar w/sub woofer and cell phone were all made by Samsung which is a great way to help it all integrate together
Written by a customer while visiting Samsung US
Customer Rating
5
Just the upgrade I was looking for!
on September 14, 2021
Posted by: xVamp1r3x
[This review was collected as part of a promotion.] I have always been a big fan of everything samsung has had to offer especially in relations to entertainment. I know when I buy a samsung product it is going to last and hold its value a lot longer and better than the competing brands. But that's not what keeps me on the samsung band wagon, I use my TV all day everyday for every part of my life, school, work, and play. I absolute love that I decided to upgrade from a 43in to 65 because now I don't have to sit so close to see . I love the wireless dex feature on my tab s7+ and s21 ultra, only thing I'd wish differently is if I could do them both at the same time like multiview. But when I want to change over its no problem it's very snappy. The picture quality is superb. The smart remote included is so convenient and I love learning new things I can have my assistant do with the TV. Very impressed. Keep it up samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality tv
on September 14, 2021
Posted by: Curbstomp
[This review was collected as part of a promotion.] This is are main tv in the living room for are family to use for apps to gaming and basic cable needs we love it the picture is good quality
Written by a customer while visiting Samsung US
Customer Rating
5
Smart view quality
on September 14, 2021
Posted by: LOVEsAMSUNG
[This review was collected as part of a promotion.] Streaming quality is awesome and runs really smooth...connectivity and reliability most definitely outranks current competitors. SAMSUNG will always be my first choice
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV viewing experience
on September 14, 2021
Posted by: yolo
[This review was collected as part of a promotion.] I use TV for watching movies shows and gaming. The picture quality is great. It also performs well while gaming. I would recommend this TV to anyone.
Written by a customer while visiting Samsung US
Customer Rating
4
Great gaming
on September 14, 2021
Posted by: Noshowjoe
[This review was collected as part of a promotion.] Has judder reduction which is great for gaming. Very vibrant colors and nice crisp clean picture. Overall great gaming tv.
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Televisions
on September 14, 2021
Posted by: 2gun
[This review was collected as part of a promotion.] The picture of this samsung TV is great. The sound of the TV is also pretty awesomeIt is really only one particular thing that I do not like about this Samsung television or should I say the 3 Samsung televisions that I do have are that when you turn them on it takes off a few minutes in order for you to use Netflix hulu or any other particular applications. But overall it is an awesome television andI will purchase it 10 times over.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, September 14, 2021
Hi 2gun,
Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time during startup.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time during startup.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US