Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
4
Good picture quality
on July 26, 2021
Posted by: Tvtvtvtvtvtvtvtv
[This review was collected as part of a promotion.] I use this tv for streaming movies and shows, and some gaming. There is no “countdown-sleep’ function; you can set the tv to turn off at a scheduled time. The ‘zoom’ function isn’t on the remote, and hard to navigate to. Navigating through the different apps is annoying. I prefer using my gaming console, or a chrome.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv!
on July 27, 2021
Posted by: LoveMyTV
[This review was collected as part of a promotion.] Great picture! Great sound! Love the smart features. This is an awesome tv! ❤️
Written by a customer while visiting Samsung US
Customer Rating
5
The best picture quality from 4K
on July 27, 2021
Posted by: Daniel22
[This review was collected as part of a promotion.] We compared this to a cheaper tv of similar properties and this tv was just so much better in the picture quality. Had to get it!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Interface !!!
on July 27, 2021
Posted by: Kevo57
[This review was collected as part of a promotion.] The Crystal UHD 65” has an amazing quality picture and easy to use interface! Added bonus, the chunky remote is replaced with a modern stylist remote !! Overall, I stand by Samsung products and easy to use tech! If you haven’t by now; Take a look at what they have to offer.
- Happy Customer !
- Happy Customer !
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 28, 2021
Posted by: Fltv
[This review was collected as part of a promotion.] I stream and have an Apple TV connected. Very nice picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and volume quality
on July 28, 2021
Posted by: Mickey
[This review was collected as part of a promotion.] I thought I was going to need a sound bar when I got my TV because I have a large living room with vaulted cielings, but this tv puts out impressive sound quality as well as quantity! The picture is great and it's a joy to watch! I wasn't happy with the remote as it is small and hard for me to deal with. They told me when I bought the TV that if I didn't like it to come back as they kept several of the old style with lots of buttons and they would give me one of those. I'm much happier with the old style, but that's just my preference. Overall no complaints with the TV and I look forward to many years of enjoyment!
Written by a customer while visiting Samsung US
Customer Rating
5
This product as great features
on July 28, 2021
Posted by: Gougeinator
[This review was collected as part of a promotion.] super tv, great price. Used primarily for cable and streaming. good sound, nice color
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV
on July 29, 2021
Posted by: JimM
from Ohio
i purchased this after my older samsung plasma bit the dust. this tv is much thinner and has a smaller frame which is nice. the picture is very clear and easily visible from all angles.
i like the home page where you can select apps to run. the settings feature is also very handy and easy to navigate.
the only drawback is the volume. it's horrible. we had to purchase a soundbar, about 2/3 the cost of the tv, in order to hear what we're watching. so keep that in mind when you're considering the total cost of ownership.
despite the sound issue, i recommend this tv.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 30, 2021
Hi JimM!
Thank you for choosing the 2021 AU8000 Crystal UHD TV and for your review. There are several volume features you can adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing the 2021 AU8000 Crystal UHD TV and for your review. There are several volume features you can adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US