Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great TV
on July 23, 2021
Posted by: jeffsjazz
[This review was collected as part of a promotion.] Nice clear picture with great color. Easy to set up. Simple instructions and like that the remote is not cluttered with stuff I don't use. Highly recommend it.
Written by a customer while visiting Samsung US
Customer Rating
4
I’m not accustomed to it yet
on July 23, 2021
Posted by: George
[This review was collected as part of a promotion.] There are some things that have not become familiar enough with to make a final decision on. So far I’ve not been able to adjust the sound adequately for my wife and I to enjoy movies.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 26, 2021
Hi George!
Thank you for purchasing the AU8000 Crystal UHD TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the AU8000 Crystal UHD TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on July 23, 2021
Posted by: Kbroj
[This review was collected as part of a promotion.] This tv replaced an old style tv in the bedroom. After 2 weeks we have no complaints. The picture is beautiful, the remote does no have many buttons, but everything is pretty intuitive, and the sound is good (no sound bar).
The TV is light, thin, and with the 3 HDMI slots, easy to add accessories. If it lasts 10 years we will continue to buy Samsung TVs.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture and great quality
on July 23, 2021
Posted by: Tyler24
[This review was collected as part of a promotion.] I use this tv everyday from streaming movies to watching regular tv. I absolutely love watching basketball and football games on it oh and my Xbox looks so amazing when I play games. I love everything about my tv I’m very happy with my purchase and definitely recommend it to anyone looking for a great tv
Written by a customer while visiting Samsung US
Customer Rating
5
Great tV
on July 23, 2021
Posted by: Daniel
[This review was collected as part of a promotion.] So far theTV is working fine. Maybe more volume will be great. Also the screws to put it in wall didn’t come.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Smart TV
on July 23, 2021
Posted by: KAISER
[This review was collected as part of a promotion.] I really like how this TV seamlessly integrates the different inputs. They are all right there, accessible from the home button. You don’t even have to think where everything is.
Very good picture and sound quality too.
Setting up is fairly simple, but you still have to know what you want to do. Especially if you are adding a sound bar.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features 10/10 recommend getting this tv
on July 23, 2021
Posted by: Jewls
[This review was collected as part of a promotion.] Amazing sound affects. Color is amazing. High speed network. Very think just how I like it. Looks amazing mounted. Definitely a reasonable price for what you get out of it. It is up to date with everything. I love my tv and wouldn’t want any other tv.
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on July 23, 2021
Posted by: AnnoyedConsumer
[This review was collected as part of a promotion.] I’d been disappointed to learn that many of the features from the 2020 model were removed for the 2021 model. No one could quite tell me whether the model I purchased would be compatible with my Samsung refrigerator or not so I purchased the television after being told “newer models are compatible.” In the process of returning the product.
Written by a customer while visiting Samsung US