Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
We love this TV
on July 23, 2021
Posted by: Apkonen
[This review was collected as part of a promotion.] We absolutely love it! The picture is so clear and love all the added features with streaming on different platforms!
Written by a customer while visiting Samsung US
Customer Rating
5
The TV name says it all- crystal
on July 23, 2021
Posted by: Alleyrey
[This review was collected as part of a promotion.] TV is located in family room and is used for general viewing of news, sports and movies thru various streaming services (Prime, Hulu, Netflix). The picture quality is phenomenal and the crystal nomenclature accurately describes what you get. The TV also possesses many outstanding user friendly features and is easy to setup and use. Samsung quality, as always.
Written by a customer while visiting Samsung US
Customer Rating
5
4K POWER
on July 23, 2021
Posted by: ronin63
[This review was collected as part of a promotion.] First off the TV was super easy to hookup. The menu system guided you through everything. The picture quality is stunning, I can easily see the difference between this TV and my old Samsung.
Speakers do seem a little weak on the TV which means I will just have to get a sound bar. Besides that it seems like a great TV kind of wish I got the 65 inch instead of the 55 but I like being married :-)
Speakers do seem a little weak on the TV which means I will just have to get a sound bar. Besides that it seems like a great TV kind of wish I got the 65 inch instead of the 55 but I like being married :-)
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 26, 2021
Hi ronin63!
Thank you for choosing the 2021 AU8000 Crystal UHD TV and for your review. There are several volume features you can enable/disable/adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing the 2021 AU8000 Crystal UHD TV and for your review. There are several volume features you can enable/disable/adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
The color and the contrast is amazing top self.
on July 23, 2021
Posted by: Whistle
[This review was collected as part of a promotion.] The Tv is so simple to operate it does things before I think about it. What ever I plug in it works perfectly and I also nice sound bar with the 10” subwoofer if you like the movies and the sound. I feel like I’m in a movie and plug in your iPhone the sound I amazing you play with me highs a lows worth every penny. I’m old I’m 52 I need my Nephew to come and show me how some of the cooler stuff it a family project thank you Samsung X2…
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 23, 2021
Posted by: Stooof
[This review was collected as part of a promotion.] The picture looks great and I like the Samsung tv stations that come with it. It’s also really easy to navigate between streaming services with the remote.
Written by a customer while visiting Samsung US
Customer Rating
4
Good picture. Mediocre software
on July 23, 2021
Posted by: DogDad
[This review was collected as part of a promotion.] I use my tv for tv , Netflix, and gaming. The picture is great! I am disappointed in the Google assistant integration. The Google assistant on my phone and Google home can only turn the TV on and change the volume. The Google assistant on the remote never seems to load. Roku and Chromecast have a much better experience in that department and have way more features. Also Samsung TV + rarely ever loads. But overall , good picture for the price.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 23, 2021
Posted by: Leetlelit
[This review was collected as part of a promotion.] I use my tv for gaming and watching movies and boy oh boy does it do all that and more. The whole thing just makes me feel like i’m in a movie theater all the time. It’s amazing!
Written by a customer while visiting Samsung US
Customer Rating
5
Vert good
on July 23, 2021
Posted by: German20541
[This review was collected as part of a promotion.] I am using for TVs movies and games is very good !!!
Written by a customer while visiting Samsung US