Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
4
The software
on July 23, 2021
Posted by: Noncomputer
[This review was collected as part of a promotion.] Difficult to operate Almost returned it of something else
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 26, 2021
Hi Noncomputer!
Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the user experience operating the TV.
To assist you in the functions and settings of the TV, you can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the user experience operating the TV.
To assist you in the functions and settings of the TV, you can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality
on July 23, 2021
Posted by: JOHN
[This review was collected as part of a promotion.] Completely satisfied with my new Samsung. The quality is the very best I have ever had in a TV. So clear, sharp, and easy to navigate.
Written by a customer while visiting Samsung US
Customer Rating
5
Nice TV
on July 23, 2021
Posted by: Interestingdave
[This review was collected as part of a promotion.] I bought this tv to use in the living room. I love the bright screen and the vivid colors. The user interface is pretty good too. I think the sound on it is like an old am radio so I would recommend getting a sound bar. Overall I really like this tv.
Written by a customer while visiting Samsung US
Customer Rating
5
As advertised
on July 23, 2021
Posted by: NotoriousJt
[This review was collected as part of a promotion.] Used in Family Room. Offers great picture and clarity. Love the Google integration and compatibility with all of my other smart devices. Just wish it was available in 55' for another room.
Written by a customer while visiting Samsung US
Customer Rating
5
Add more language,
on July 23, 2021
Posted by: Moatazbellah
[This review was collected as part of a promotion.] Streaming video and some games and sure TV channels and Samsung start viewing and Netflix and hulu and Amazon prime.
Written by a customer while visiting Samsung US
Customer Rating
5
BEST QUALITY
on July 23, 2021
Posted by: EmilyM
[This review was collected as part of a promotion.] I was honestly shocked at how great this TV is. I bought it after reading reviews and thought ok it’s just a tv. THE QUALITY !!!!!! is AMAZING !!!!! i love that you can talk to it too. OVERALL GREAT PURCHASE. worth every penny
Written by a customer while visiting Samsung US
Customer Rating
5
Product is cool
on July 23, 2021
Posted by: Kel921
[This review was collected as part of a promotion.] I use my Samsung tv for school, gaming, movies, and everything in between. I love the fact I and use my phone as well.
Written by a customer while visiting Samsung US
Customer Rating
5
so glad i got this new model
on July 23, 2021
Posted by: sportsfan999
[This review was collected as part of a promotion.] got this TV for sports and movies and boy am I glad. I replaced my 55 inch samsung with this model because the picture is amazing and better tan any other tv on the market in my opinion.
Written by a customer while visiting Samsung US