Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
4
Great replacement T
on July 23, 2021
Posted by: Dancer3
[This review was collected as part of a promotion.] We use this TV as the main TV in the Family room. We use it for regular TV, cable & streaming. We do not game.
The TV replaced our old “Samsung “43 in. TV that just blew up one day. It was an old projection TV but still had fabulous picture and sound. One day it just went “POP” and started to smoke. We pulled the plug and decided to go buy another one.
We had 3 other Samsung’s (including the one that blew up) so we thought we would buy the 4th. Our only disappointment was the sound was very poor. We had to go purchase a sound bar to enhance the sound. Other than that, it was easy to set up and use with great picture and now great sound.
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture I’ve seen yet
on July 23, 2021
Posted by: Kii85
[This review was collected as part of a promotion.] Quality picture and sound
Very lifelike images
AttChed a sound bar and have a wonderful theatre experience with this TV
Very lifelike images
AttChed a sound bar and have a wonderful theatre experience with this TV
Written by a customer while visiting Samsung US
Customer Rating
5
Look great
on July 23, 2021
Posted by: Piroespinal
[This review was collected as part of a promotion.] Really loving this TV. This smart TV has some extraordinary features and very nice image. Great job Samsung.
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, simple control.
on July 23, 2021
Posted by: GdQlty
[This review was collected as part of a promotion.] Used for streaming (Netflix and Amazon Prime, Dish surfing).
Set-up is slightly complicated with pictures or email needs… Picture jumps a bit with extended view shots of a program(but that could also be my Dish connection). Pictures are clear and vibrant colors. Sound is non-distorted. Overall great investment for the cost.
Set-up is slightly complicated with pictures or email needs… Picture jumps a bit with extended view shots of a program(but that could also be my Dish connection). Pictures are clear and vibrant colors. Sound is non-distorted. Overall great investment for the cost.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 26, 2021
Hi GdQlty!
Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the experience setting up your new TV.
To assist you in the functions and settings of the TV, you can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for choosing Samsung’s AU8000 Crystal UHD TV and for your review. We appreciate your feedback regarding the experience setting up your new TV.
To assist you in the functions and settings of the TV, you can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
best tv's
on July 23, 2021
Posted by: None
[This review was collected as part of a promotion.] great tv love the size easy for me to view due to my poor eyesight can see everything clearly. have 4 tv's in my home everyone is a samsung will always buy samsung for there quality and dependability
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV - Upgraded from 55
on July 23, 2021
Posted by: LadyEmma
[This review was collected as part of a promotion.] I have been mostly watching Netflix and streaming NCIS with the occasional movie. I also stream Prime on it. I love also that I was able to add BritBox to get my English shows. The clarity is great. An amazing update to my older one. I donated that to a neighbor as it was still working.
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely pleased with this television!
on July 23, 2021
Posted by: Time4anewTV
[This review was collected as part of a promotion.] Visually, this Samsung television is stunning. It has clear, crisp lines and weather you are watching sports, movies or reality television the picture is so life like.
As far as being a smart television, it was incredible to watch how quickly and easily the television and Samsung remote detected devices and linked all of my streaming accounts. The many preloaded apps and streaming platforms are arranged in a very easy format which makes switching between platforms very easy!
The picture is perfect for gaming. The quality and sharpness of the picture really unleashes the power of the console!
Overall, having switched from a 4k model to this Samsung UHD, I had no idea what I was missing!!!
This television really brings together and amazing picture, integrated streaming platforms and apps, and a remote which is intuitive and easy to use. I highly recommend this model!
Written by a customer while visiting Samsung US
Customer Rating
5
This product is user friendly!
on July 23, 2021
Posted by: Tht1Ndn
[This review was collected as part of a promotion.] I use this TV for streaming Netflix, Hulu, HBO Max and play video games. The clarity and quality is great as I can see the small minuscule details when playing games. My favorite feature is the capability of using other smart devices for controlling the TV. I am able to use my echo glasses to control the volume and channels of the TV and be able to turn it off. It has made things really easy and the integration is smooth.
Written by a customer while visiting Samsung US