Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Stunning Picture
on July 10, 2021
Posted by: John
from Edgewater,FL
bought this television as a replacement for a vizio. the picture difference is truly stunning. vibrant colors, smooth movement, and the color palette is unparalleled. i'll add surround sound later, which should give a great movie experience.
works very well for video games too, with a fast refresh rate that eliminates lagging.
works very well for video games too, with a fast refresh rate that eliminates lagging.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear picture!
on July 10, 2021
Posted by: Am303
[This review was collected as part of a promotion.] All steaming game play and options are amazing picture and sound. Easy to use functions
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV
on July 10, 2021
Posted by: Nip3
[This review was collected as part of a promotion.] I have A Samsung GalaxyS10 and it's hooked up with my TV. I'm A loyal Samsung Electronics fan. This is my Second TV and my 3rd Phone. I have never had A problem.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!!!
on July 11, 2021
Posted by: MARTINSR13
[This review was collected as part of a promotion.] This product is great, I use it for games on consoles, watch movies and even use it as a monitor as if I had a computer with DEX, the TV monitor and the mouse cell phone. The graphics surprise me, the sound is EXCELLENT, its quality exceeds my expectations.
You can do many things by SYNCHRONIZING the Samsung cell phone with the TV or a PC, it really has many and very good functions, you just have to learn how to use them.
You can do many things by SYNCHRONIZING the Samsung cell phone with the TV or a PC, it really has many and very good functions, you just have to learn how to use them.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 12, 2021
Posted by: Shushu
[This review was collected as part of a promotion.] Great equipment I love samsung especially when I'm aging xbox with friends and the 4k is amazing also has great sound and great on Sundays when I'm watching the football games with the fellas
Written by a customer while visiting Samsung US
Customer Rating
5
Nice for a large bedroom
on July 12, 2021
Posted by: Wilma608
from Upper Midwest
i had a 36" tv in our large (14x19') bedroom, and it wasn't quite big enough to see from my chair on the opposite side of the room. we replaced it with this 43" tv, and now i can read the guide & list on directv, and the offerings on streaming channels.
the 43" tv could use the same mounting bracket we had already installed, which was also nice.
the 43" tv could use the same mounting bracket we had already installed, which was also nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture, but a kitchen nightmare
on July 12, 2021
Posted by: Peter
from CA
i really love this tv but after i got it all set up with all of the streaming channels that i subscribe to, i discovered that when i turn it on it always defaults to something i didn’t subscribe to you - it’s always blaring gordon ramsey’s “kitchen nightmares” or some trashy stuff that i would never watch. i think it’s the “samsung tv” channel but im not sure where it’s coming from. why can’t it just be a silent screen when it comes on? i would love to get rid of that. basically, it creates an unpleasant experience every time i turn on the tv. imagine every time you turn on your computer that it started playing a video that you weren’t interested in seeing, or that you actively disliked. that’s the experience i’m having.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 14, 2021
Hi Peter!
Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and sharing your review. I am glad to hear you are enjoying the picture quality provided by your new Crystal UHD TV. Your experience regarding Samsung TV Plus is important to us and will be shared with our product teams.
Samsung TV Plus is a free TV service giving you access to hundreds of channels with a variety of content from news, entertainment, and more. If you would not like to utilize the TV Plus service, and remove the channels from your TV please try the following:
1) Navigate to the Samsung TV Plus app and press the down button on the remote. This will bring up two options. ‘Move’ and ‘Remove’.
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
By default, your TV will startup to the last input used. You can also enable the "Auto Run Last App" setting through the TVs menu to automatically launch the last streaming application used if you do not have any external devices connected to the TV.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and sharing your review. I am glad to hear you are enjoying the picture quality provided by your new Crystal UHD TV. Your experience regarding Samsung TV Plus is important to us and will be shared with our product teams.
Samsung TV Plus is a free TV service giving you access to hundreds of channels with a variety of content from news, entertainment, and more. If you would not like to utilize the TV Plus service, and remove the channels from your TV please try the following:
1) Navigate to the Samsung TV Plus app and press the down button on the remote. This will bring up two options. ‘Move’ and ‘Remove’.
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
By default, your TV will startup to the last input used. You can also enable the "Auto Run Last App" setting through the TVs menu to automatically launch the last streaming application used if you do not have any external devices connected to the TV.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful
on July 13, 2021
Posted by: Rican
[This review was collected as part of a promotion.] Not good for gaming. Streaming amazing movie night is great not slow at all
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 14, 2021
Hi Rican!
Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and for your review. I am glad to hear you are enjoying the streaming performance provided by your new Crystal UHD TV. We value your feedback regarding the gaming performance of your TV and will share it with our product teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and for your review. I am glad to hear you are enjoying the streaming performance provided by your new Crystal UHD TV. We value your feedback regarding the gaming performance of your TV and will share it with our product teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US