Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great picture and features!!
on June 29, 2021
Posted by: TvsRGreat
[This review was collected as part of a promotion.] Just got this TV and love it!! Use it to stream all my services and it's amazing. Highly recommended this product to everyone. It's a great price point for the features!!
Written by a customer while visiting Samsung US
Customer Rating
4
Best picture quality with amazing sound
on June 29, 2021
Posted by: Chinmay
[This review was collected as part of a promotion.] This is one of the best television in its segment when comparing with other brands out there. The picture quality is amazing and the the sound is optimal. The wireless casting works flawlessly with phone or laptop.
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing tv
on June 29, 2021
Posted by: Giovi
[This review was collected as part of a promotion.] This model has made our watching experience so much better. The ability to search something on YouTube with our own voice has been so easy and enjoyable. The sound quality has its weak moments with certain apps but that would be the only complaint we’ve had. Overall a great tv that I would recommend to anyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture and quality
on June 29, 2021
Posted by: Heavenkeys
[This review was collected as part of a promotion.] Iuse my samsung for streaming and playing video games. Love this TV
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on June 29, 2021
Posted by: Jennifer
[This review was collected as part of a promotion.] I love to stream, everyone can love it, can do alot
Written by a customer while visiting Samsung US
Customer Rating
4
Decent price, good features with tiny issue.
on June 30, 2021
Posted by: Okeannos
[This review was collected as part of a promotion.] This is my first smart TV.
I really loves all the features this TV has. Easy to use, many useful and good tv application, great pictures, but there is only one issue.
This TV has little delaying issue, especially when you turn it on. Just like your Desktop Computer. It does have lag. Sometime i need to turn off and on 2-3 times to reboot this TV. (This is my first smart TV, and i’m not sure the other smart tv has this kind of issue maybe or maybe not).
Other than this lagging, i really enjoy with Au8000 TV. Decent price, light weight, great pictures, many other useful app.
I highly recommend and really satisfying with Samsung AU8000 65’.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, June 30, 2021
Hi Okeannos!
Thank you for your review of the AU8000 TV and sharing your experience with the delay issue on startup.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of the AU8000 TV and sharing your experience with the delay issue on startup.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Good value for money
on June 30, 2021
Posted by: Shiro
[This review was collected as part of a promotion.] The product is very good quality,nice and sleek design,desirable features and useful like Bluetooth connectivity to use your earbuds and the pictures clarity’s outstanding No drawback apart from the fact that it’s getting very hot after couple hours of use compared with other models I have like Qled but overall I have very pleasant experience Highly recommend as a good product and good value for money
Written by a customer while visiting Samsung US
Customer Rating
5
Just perfect
on June 30, 2021
Posted by: Jossy
[This review was collected as part of a promotion.] Greates tv I have ever have, ideal for streaming, easy acces to use all apps. Image quality and colors create an awesome experience when gaming . Im very satisfied with all the features.
Written by a customer while visiting Samsung US