Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great Picture and quality
on June 29, 2021
Posted by: Heavenkeys
[This review was collected as part of a promotion.] Iuse my samsung for streaming and playing video games. Love this TV
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on June 29, 2021
Posted by: Jennifer
[This review was collected as part of a promotion.] I love to stream, everyone can love it, can do alot
Written by a customer while visiting Samsung US
Customer Rating
4
Decent price, good features with tiny issue.
on June 30, 2021
Posted by: Okeannos
[This review was collected as part of a promotion.] This is my first smart TV.
I really loves all the features this TV has. Easy to use, many useful and good tv application, great pictures, but there is only one issue.
This TV has little delaying issue, especially when you turn it on. Just like your Desktop Computer. It does have lag. Sometime i need to turn off and on 2-3 times to reboot this TV. (This is my first smart TV, and i’m not sure the other smart tv has this kind of issue maybe or maybe not).
Other than this lagging, i really enjoy with Au8000 TV. Decent price, light weight, great pictures, many other useful app.
I highly recommend and really satisfying with Samsung AU8000 65’.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, June 30, 2021
Hi Okeannos!
Thank you for your review of the AU8000 TV and sharing your experience with the delay issue on startup.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of the AU8000 TV and sharing your experience with the delay issue on startup.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Good value for money
on June 30, 2021
Posted by: Shiro
[This review was collected as part of a promotion.] The product is very good quality,nice and sleek design,desirable features and useful like Bluetooth connectivity to use your earbuds and the pictures clarity’s outstanding No drawback apart from the fact that it’s getting very hot after couple hours of use compared with other models I have like Qled but overall I have very pleasant experience Highly recommend as a good product and good value for money
Written by a customer while visiting Samsung US
Customer Rating
5
Just perfect
on June 30, 2021
Posted by: Jossy
[This review was collected as part of a promotion.] Greates tv I have ever have, ideal for streaming, easy acces to use all apps. Image quality and colors create an awesome experience when gaming . Im very satisfied with all the features.
Written by a customer while visiting Samsung US
Customer Rating
5
Wow. What a difference
on June 30, 2021
Posted by: JohnLa
[This review was collected as part of a promotion.] I decided to update to a newer model Samsung. My other was 5 years old and was still working well, but the new one has features and clarity far beyond my older Samsung.
Picture is superior and the voice remote that controls both TV and Cable Box is a great plus.
I haven't regretted this purchase at all. Worth every penny.
Picture is superior and the voice remote that controls both TV and Cable Box is a great plus.
I haven't regretted this purchase at all. Worth every penny.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 30, 2021
Posted by: Luck
[This review was collected as part of a promotion.] Gaming and streaming and watching sports and just about everything else Samsung has to offer.
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture and sound.
on June 30, 2021
Posted by: Bedroom
[This review was collected as part of a promotion.] Great tv with picture and sound with options. At random times the tv turns on I don’t know if it’s the switch or something.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, June 30, 2021
Hi there!
Thank you for purchasing the 2021 AU8000 TV and for your review. Your feedback regarding the TV powering on is important to us and will be shared with the product team.
Sometimes connected Smart devices send abnormal "power on" signals through the wireless network that triggers the TV to turn itself on.
If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself continuously, please contact our TV Support via:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the 2021 AU8000 TV and for your review. Your feedback regarding the TV powering on is important to us and will be shared with the product team.
Sometimes connected Smart devices send abnormal "power on" signals through the wireless network that triggers the TV to turn itself on.
If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself continuously, please contact our TV Support via:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US