Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
This TV is excellent
on June 29, 2021
Posted by: Leem
[This review was collected as part of a promotion.] With this TV I am able to have direct access to apps that I can stream movies and TV on, Netflix, amazon prime video. It makes my life easier, I don't have to get a TV stick to get apps on my TV. The quality is superb, colors a bright and vibrant, clean refresh rate, and just overall amazing visuals.
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and picture
on June 29, 2021
Posted by: kenny
[This review was collected as part of a promotion.] This TV has the best resolution for gaming, streaming, and regular cable TV. The sound is perfect for a nice size living room
Written by a customer while visiting Samsung US
Customer Rating
3
It works great an looks really good
on June 29, 2021
Posted by: BABYGIRL
[This review was collected as part of a promotion.] For movies and games it shows really clear works great an sounds really really really really gooooood
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 1, 2021
Hi Babygirl!
Thank you for purchasing the Samsung 75" AU8000 Crystal UHD TV and for sharing your review. I'm glad to hear you are enjoying the experience provided by your new TV. Object Tracking Sound Lite (OTS Lite) gives you immersive 3D surround sound with strategically places dynamic speakers that move the sound around you.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung 75" AU8000 Crystal UHD TV and for sharing your review. I'm glad to hear you are enjoying the experience provided by your new TV. Object Tracking Sound Lite (OTS Lite) gives you immersive 3D surround sound with strategically places dynamic speakers that move the sound around you.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV!
on June 29, 2021
Posted by: cjl110
[This review was collected as part of a promotion.] Just replaced a TV with this Samsung model and could not be happier! It was terrifically easy to set up, attached to our external accessories quickly, and the picture cannot be any better. I am so glad we made the decision to get this model Samsung!!
Written by a customer while visiting Samsung US
Customer Rating
5
Quality picture
on June 29, 2021
Posted by: JoAnne
[This review was collected as part of a promotion.] I LOVE my new Samsung! I've had a 28" tv for over 10 years because of the space available to me on a wall bracket. I thought that was a good tv until I decided I wanted a bigger one that was a smart tv and capable whatever I needed it for. My main reason to upgrade: Football Season. Oh my, what a difference. Best purchase ever! I see every imperfection on faces, beautiful colors and things I didn't realize I was missing. Watching a show I've already seen I'm like I never noticed that! I am so happy I made this move and can't wait for football. I am a true believer in Samsung, thank you for making me switch.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tv
on June 29, 2021
Posted by: Huan
[This review was collected as part of a promotion.] Everything in thus TV work perfectly, congratulations Samsung
Written by a customer while visiting Samsung US
Customer Rating
4
Finally upgraded to smart tv
on June 29, 2021
Posted by: desertrat
[This review was collected as part of a promotion.] I mostly use my tv to stream television. I'm very happy with the resolution and 43" was the perfect size for me. It fits the table I have, and is a nice large picture.
The tv freezes from time to time and I have to choose another channel or setting and then return to what I was watching to continue the stream. Occasionally it self corrects, but most often it does not. I have been streaming for years with another smaller (non-smart) tv, and never had this issue, so I know it isn't a wifi issue.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing clarity
on June 29, 2021
Posted by: Ally
[This review was collected as part of a promotion.] We love our new tv. The picture quality is so amazing. It makes us feel like we are sitting in a theater watching a movie from the comfort of our own home.
Written by a customer while visiting Samsung US