Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
This product has great features
on June 28, 2021
Posted by: Corey
[This review was collected as part of a promotion.] I love are tv it really is a nice TV thank you for making such a wonderful TV
Written by a customer while visiting Samsung US
Customer Rating
4
Remore control is a joke
on June 28, 2021
Posted by: srarph
this tv was used in a bedroom and the remote doesn't have any back lighting.. and everything is via a very small "circular mouse".. trying to set the "sleep timer" is very difficult without turning on a room light. the remote was not something that i considered nor remember having a option to see the remote before buying the tv
I would recommend this to a friend!
Features
1
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, July 1, 2021
Hi srarph!
Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and for your review. Your feedback regarding the remote design is important to us and will be shared with the product team.
Many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for > than 1 second, the Accessibility Shortcuts appears.
To learn more about the remote and its additional functions, check out pages 24 - 26 in the user manual.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and for your review. Your feedback regarding the remote design is important to us and will be shared with the product team.
Many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for > than 1 second, the Accessibility Shortcuts appears.
To learn more about the remote and its additional functions, check out pages 24 - 26 in the user manual.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most clear tv I've ever used!!!
on June 28, 2021
Posted by: motorcitykid
[This review was collected as part of a promotion.] I've played my console on this TV at my friend's place and I have to say! I'm blown away! I ask him if I can play my game on his TV every day. I made my mind up i need one asap.
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite TV
on June 28, 2021
Posted by: BonnieBelle
[This review was collected as part of a promotion.] I have never had a tv that has such a crisp picture, that looks like you are looking at the real thing. Takes HD to a new level!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality
on June 28, 2021
Posted by: Ballermike559
[This review was collected as part of a promotion.] I use my Samsung TV for streaming and gaming purposes and and it does the job very well. Easy to use and understand
Written by a customer while visiting Samsung US
Customer Rating
5
3467
on June 29, 2021
Posted by: Activist
[This review was collected as part of a promotion.] Everything great for kids 6 and up never had a problem
Written by a customer while visiting Samsung US
Customer Rating
4
Overall the tv is good quality.
on June 29, 2021
Posted by: BargainDealsRLife
[This review was collected as part of a promotion.] The smart apps are very useful to view your streaming providers. It's able to be customized to viewing to one's self liking. I can't say I have any negative issues with it.
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful product.
on June 29, 2021
Posted by: Jay92
[This review was collected as part of a promotion.] It is great for watching TV or streaming any of your favorite shows/movies. The picture quality is wonderful, and can be adjusted to fit how you prefer to watch your shows or movies.
Written by a customer while visiting Samsung US