Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Grandiosa
on January 20, 2025
Posted by: Nena
Yo compre esta pantalla en el 2021, y todavia funciona perfectamemte. Ya tengo 3 años de tenerla y no me ha decepcionado en lo absoluto. De echo acabamos de comprar otra pantalla dea.version 2024 porque necesitaba.os otra y espero que sea igual de excelente que la primera y que nos dure muchoa años.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung quality, every time
on August 12, 2025
Posted by: Itsme
from Canada
Samsung is the best! This TV has a clear picture. Going on 4 years now and still perfect condition.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
horrible TV
on October 7, 2025
Posted by: CK99
from Calif
Worst TV I have ever owned. I have all of the same complaints as others...super SLOW to react to any of the buttons, takes forever to turn on/off or load apps. Very dark and have to constantly change the settings. 0/5 stars. Do NOT BUY.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, November 11, 2025
CK99,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Poor performance issues
on November 17, 2025
Posted by: Joe2123
Performance was not the best. After the first 6 months of owning the TV kept freezing and had to constantly and still reset it to get it working
Written by a customer while visiting Samsung US
Customer Rating
1
Died after 4 years!!!
on December 3, 2025
Posted by: Mo1000
This Tv died after 4 years. This is the first time in my entire life I have had a TV do that. There was no user damage at all, just one day stopped working. I am extremely upset and probably would not be buying another Samsung product if this is the quality I can expect.
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Performance
on January 13, 2026
Posted by: BeBe
from Indianapolis, IN
We purchased this 65” Samsung AU8000 series TV in October of 2021. Several months ago we noticed a thin blue line across the lower third of the screen. We tried making adjustments and troubleshooting but nothing helps. We bought this TV in good faith hoping Samsungs product would deliver a great performance but they failed us. To say we are totally disappointed in Samsung is an understatement and we will not recommend this brand.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (4) ratings-only reviews
Overall Customer Rating
4.8
Would recommend? Yes
(
2 out of
2)
Design
5
Features
5
Performance
5
Value
5