Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
1
Do not purchase Samsung. 85" paper weight
on October 9, 2023
Posted by: David
from Chico, CA
Didn't even last 2 years. Will never buy Samsung again.
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible reliability
on March 10, 2024
Posted by: Xjrosie
from Michigan
I should have spent more and bought an LG.
Purchased this TV October 2021. Within a year, little lines started showing up. I let it go because it wasn't totally bothering me. But now, I can't even get my TV to stay on. It develops a large black spot as if the picture is melting, then it turns off. It will turn itself back on and be okay, then about 20-30 seconds later it will develop the melting picture again and turn off. It will continue to cycle like this.
I have video to show what it does, but am not able to attach it for some reason to this review.
Samsung, the only way you can make this right is to replace this TV with the same or better model.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible Television
on April 20, 2024
Posted by: NoSamsungPlease
from VA
Owned this TV for only two years and it quit working tonight. My family was watching a movie, and it just shut down and will not turn back on. It was horribly slow, and we never really liked it to begin with. Our replacement TV will be a Sony.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
If you want longevity, DON’T get this thing.
on June 8, 2024
Posted by: Chuck
from Virginia
Bought this TV for my mother in 2021. Died less than three years later. Horrific. Stay away.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
*** COMMON DEFECTIVE LCD AFTER ONLY 1 YEAR
on June 10, 2024
Posted by: Dault
from California
AVOID SAMSUNG. Used to always buy from them. Purchased new 50” from base in 2022. Worked well up until today. Randomly stopped working. The red status light flashes twice, which apparently means the LCD went out. TV was never bumped or damaged. Coincidentally past the 12 month warranty. Highly disappointing for a company that advertises themselves as a quality brand. Apparently this is a common issue.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Do not recommend
on August 22, 2024
Posted by: Luigi
from California
Bought less than 2 years ago and screen is defective. The support team could not do anything for me.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Name brand: don’t buy
on September 30, 2024
Posted by: Eddie
from Maryland
We bought this TV 2 years ago. It’s dead now. The LED went out on the right side and then the bottom of the TV started to glow white. Within a day the bottom of the TV was hot — hot enough to feel like it shouldn’t be plugged in anymore.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
1 1/2 years…. TV is a paperweight!
on October 23, 2024
Posted by: Disappointedinyou
1 1/2 years and my 75 inch TV is a paper weight. Won’t power on… replaced power board… still nothing. What a piece of absolute garbage. We have an old tv that is 15 years old… still works fine. Great job making hit or miss products with short lifespans. Got hosed on your appliances and now a TV. I won’t make that mistake again.
Written by a customer while visiting Samsung US