Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
3
It’s OK at best and…
on April 19, 2023
Posted by: Valley Mom Caregiver
from Los Angeles, CA
I bought this TV a couple of weeks ago for my 80 year old mom and though I like it, the picture quality options are limited, compared to our living room Visio and the remote control really lets it down—the small type and the volume button which you have to tilt up and down rather than press.
Samsung used to have to best picture quality but I’d recommend saving your money.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY!! You have been warned!
on April 23, 2023
Posted by: Tigercat
from Florence, South Carolina
Bought this TV around Christmas,,,, = 4 months ago. the remote is a piece of garbage, so had to buy an after market one. then last month the screen freezes and the only way to fix this is cut the TV off then back on. The picture is only so-so. tried customer support and got the run around & they were no help at all. They say I got a 1 year warranty but that is a joke also. Whatever you do, DO NOT BUY this TV. Mark my words you will regret it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
poor quality
on April 29, 2023
Posted by: cbadley
volume would only go to 13 which was hard to hear and remote control was very minimal and hard to figure out. I returned it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Rate0
on May 2, 2023
Posted by: Joey
Bought 1.5 yrs ago and it is glitching, dimming, and turning off and on. Junk
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped working!
on May 3, 2023
Posted by: Eric
TV stopped working after 15 months - no picture at all
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung AU8000
on May 5, 2023
Posted by: Samurai
from Atlanta,GA
I bought about 6 months and is working great beautiful colors and deep blacks, and plenty of apps and free channels from Samsung and very happy with this tv set
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Remote Control Is A Joke
on May 6, 2023
Posted by: Jwwoody
from Dallas
The remote control for this TV is a joke. My sound bar remote and bed have better controls. Samsung, please tell me this remote was intended as a joke. I returned it and bought the LG.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Good picture, terrible software.
on May 7, 2023
Posted by: Justkeepitsimple
from Boston MA
Picture quality is very good. Certainly not quite a OLED contrast levels, but for the price it’s very good. The biggest issue is Samsungs terrible software. It’s buggy and requires constant full TV reboot. All I want the TV to do is remember to use HDMI 1 as the default but so often the TV will turn on in Samsungs “smart hub”, which is terrible.
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US