Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
3
This product is good but out dated
on June 25, 2021
Posted by: Ozman1887
[This review was collected as part of a promotion.] Good for streaming from phone to tv and straming online but the connection between cable and the tv is poor streaming
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, June 25, 2021
Hi Ozman1887!
Thank you for sharing the issues you are experiencing with your Samsung AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for sharing the issues you are experiencing with your Samsung AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
This product have very detailed pictures
on June 25, 2021
Posted by: Lysa76
[This review was collected as part of a promotion.] I use my Samsung TV for reality, news & playing Playstation 5
It is worth every penny I paid for it
It is worth every penny I paid for it
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 25, 2021
Posted by: AUSTIN03
[This review was collected as part of a promotion.] Everything connects to Samsung phone easy to navigate shows clearest picture works good with Samsung sound
Written by a customer while visiting Samsung US
Customer Rating
5
Smart TV, faster UHD.
on June 26, 2021
Posted by: Mike
[This review was collected as part of a promotion.] I like this TV because, I use to everything, gaming, movies, music, to conect my laptop and watch my Netflix series that's amazing!!!
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent picture quality, beautiful design
on June 26, 2021
Posted by: Sam1
[This review was collected as part of a promotion.] I use my Samsung for self improvement, home security. My Samsung Flat screen is very easy to use and connect's seamlessly with my Note 20 Ultra.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, June 28, 2021
Hi Sam1!
Thank you for purchasing the 65" AU8000 and sharing your positive experience with us. I am glad to hear you are enjoying your new TV.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Contact us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the 65" AU8000 and sharing your positive experience with us. I am glad to hear you are enjoying your new TV.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Contact us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Good service
on June 26, 2021
Posted by: Paul
[This review was collected as part of a promotion.] Samsung Tv is awesome enjoy all the news channels and entertainment such as the Dallas Cowboys Cheerleader tryouts!!!!! Glad I moved over to Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
great television at a great price
on June 26, 2021
Posted by: Conner
[This review was collected as part of a promotion.] I generally stream movies mostly, occasionally game as well. This TV is beautiful, the colors pop and even casting from my phone the screen is just beautiful.
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this product! Amazing picture.
on June 27, 2021
Posted by: Slaughter2168
[This review was collected as part of a promotion.] I use this product for streaming, gaming, and as a PC monitor .
Written by a customer while visiting Samsung US