Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Beautiful color and lots of channels
on November 4, 2022
Posted by: Chrisstie
[This review was collected as part of a promotion.] Well I can go from tv to an app and stream and plays nice . I’m very happy with the size . It’s not hard to operate . I’
Written by a customer while visiting Samsung US
Customer Rating
4
We love our Samsung Crystal Smart Tv
on November 4, 2022
Posted by: ThomasClan
[This review was collected as part of a promotion.] We use our TV for movies, streaming services, sports and entertainment. My wife enjoys watchng her nature channel where we ge to listen and view spectacular images and rich in colors. We love our big screen Hi-def TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV
on November 5, 2022
Posted by: FamilyTV
[This review was collected as part of a promotion.] Great images, bright and brilliant. Wonderful to watch. Doubles as art when the tv is not in use. Family loves this model. Well done.
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Samsung
on November 6, 2022
Posted by: Bigmc68
[This review was collected as part of a promotion.] I originally purchased an LG tv due to the salesman's recommendation. BIG MISTAKE!!! Returned it and got a Samsung. The picture quality is unbelievable and SO clear when watching sports or movies. I highly recommend this tv. The sound from the tv is also great, but I love using it with my soundbar.
Written by a customer while visiting Samsung US
Customer Rating
5
good upgrade
on November 8, 2022
Posted by: robswift 7
i had to replace my last samsung tv because it kept powering of on its own. it was only 30months old which was disturbing. but under warranty. my other samsungs lasted an average 5yrs. that's with kid abuse and video games. this one is not the q series but i love the software as i don't use firesticks or cable wired in. just apps. syncs perfect with samsung hub. i turn on the tv and it goes to the last app used. sometimes the last item is paused. great for quick launching of tv. good addition to the house and responsive. just wished the remote had hulu instead of samsung tv as a short cut or can be modified to my preference. still gets 5 stars.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst purchase ever.
on November 19, 2022
Posted by: Supertrucker
from Westlake Ohio
Worst buy ever. The remote quit working after a week we had it. 500 dollar unit, feels like I should've kept my old TV.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, November 21, 2022
Hi Supertrucker,
We are sorry that your AU8000 TV remote is no longer working. Please know we are here to help you.
First, please try replacing the batteries inside the remote. If this does not correct the issue, please give us a chance to make this right. Your TV is backed by a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects if purchased brand-new directly from an authorized seller.
You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We are sorry that your AU8000 TV remote is no longer working. Please know we are here to help you.
First, please try replacing the batteries inside the remote. If this does not correct the issue, please give us a chance to make this right. Your TV is backed by a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects if purchased brand-new directly from an authorized seller.
You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful
on November 24, 2022
Posted by: Fred28
from Texas
Excelent!!!! Very happy!!!! Price and tv!! Super powerful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice tv with some sound issues
on November 27, 2022
Posted by: Ccsuwxman
Great tv with sound glitches on FIOS one tv. Often when I turn on the tv with my FIOS remote, there. Is no sound. The only way to fix it is to either reboot the cable box or detach and reattach the hdmi cable. Very inconvenient.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US