Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Fantastic TV with a lot of Future Proof Features
on June 24, 2021
Posted by: Spahooni
[This review was collected as part of a promotion.] Samsung developed a truly breathtaking TV when they released the Crystal UHD Smart TV. Colors are vivid without being overly saturdated, the contrast showcases those deep blacks that really sets this to be a competitor to the OLED models that achieve perfection in that category. The true 4K resolution for native ok playback and the be upscaling for lesser pixeled content is a huge leap over previous generations...
If you want to own and enjoy a solidly built, powerhouse of features, intuitive user interface from a company you can rely on for not only their great products but their customer service should you have any questions or concerns. Great job Team Samsung on this stellar television!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Affordable Tv
on June 24, 2021
Posted by: Dantv
[This review was collected as part of a promotion.] Great tv for price. Great picture. Great quality. Bit of bloatware and not best ui. But overall happy. Looks great mounted.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, June 24, 2021
Hi Dantv!
Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and sharing your experience. Your feedback regarding the user interface is important to us.
Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking.
Simply select an app, press & hold the Enter key. You will see a popup menu with options to move or remove it.
If there is anything we can do to further assist and improve your user experience, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and sharing your experience. Your feedback regarding the user interface is important to us.
Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking.
Simply select an app, press & hold the Enter key. You will see a popup menu with options to move or remove it.
If there is anything we can do to further assist and improve your user experience, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Best apps in it
on June 24, 2021
Posted by: Wormlee
[This review was collected as part of a promotion.] Streaming tv,videos and more it easy to use .
Picture is very beautiful
Picture is very beautiful
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent purchase
on June 24, 2021
Posted by: Heather
[This review was collected as part of a promotion.] Not only is this thing super easy to connect to my Galaxy Note 20 but it's also extremely durable. Theres countless tiny fingerprints from the kids on this thing yet there's not a single scratch or dead pixel. The load time between apps is short and it has amazing sound quality. It was also very easy to attach to a wall mount by myself. I highly recommend this television.
Written by a customer while visiting Samsung US
Customer Rating
4
Next tv
on June 25, 2021
Posted by: Gary
[This review was collected as part of a promotion.] Dream tv. That I love to link all my Samsung devices up to with smart apps for music and movies
Written by a customer while visiting Samsung US
Customer Rating
3
This product is good but out dated
on June 25, 2021
Posted by: Ozman1887
[This review was collected as part of a promotion.] Good for streaming from phone to tv and straming online but the connection between cable and the tv is poor streaming
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, June 25, 2021
Hi Ozman1887!
Thank you for sharing the issues you are experiencing with your Samsung AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for sharing the issues you are experiencing with your Samsung AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
This product have very detailed pictures
on June 25, 2021
Posted by: Lysa76
[This review was collected as part of a promotion.] I use my Samsung TV for reality, news & playing Playstation 5
It is worth every penny I paid for it
It is worth every penny I paid for it
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 25, 2021
Posted by: AUSTIN03
[This review was collected as part of a promotion.] Everything connects to Samsung phone easy to navigate shows clearest picture works good with Samsung sound
Written by a customer while visiting Samsung US