Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great tv for the price
on October 27, 2022
Posted by: 1sttimeSamsungbuyer
[This review was collected as part of a promotion.] I’ve owned the tv for about two months now, and I’m pretty happy with the quality at the price point. It’s impressive to be able to get such a nice tv for about the price of a good iPad.
Some Samsung tvs seem to have a motherboard issue. I’m hoping that won’t be the case for me.
I do suggest hooking the tv to a sound bar/home theater system. The native sound is tingy. They probably had to sacrifice the sound in order to produce such a light and thin tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on October 27, 2022
Posted by: Junior
[This review was collected as part of a promotion.] I’m loving this tv and it has a crisp clear picture. It also has a lot of features and lots of apps and great smart tv. I would suggest to anyone.
Written by a customer while visiting Samsung US
Customer Rating
5
The Picture Quality For Price
on October 27, 2022
Posted by: PittoBandz1
[This review was collected as part of a promotion.] I love Samsung TV’s . I usually play my game on the Samsung 8 series and the picture quality is great . I’ve compared the same game on other TV’s and none of them compare to my Samsung . It was offered to me for a good price and it was well worth the pay.
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear, clarity is awesome.
on October 27, 2022
Posted by: AMorning
[This review was collected as part of a promotion.] I use the smart tv to watch movies to relax after hard days work. The clarity and sharpness is what I really like and has my favorites show up when I turn the tv on.
Written by a customer while visiting Samsung US
Customer Rating
4
Really Decent TV
on October 28, 2022
Posted by: Cloudlightening429
[This review was collected as part of a promotion.] Love all the features and very easy to use. Only draw back was the sound from the TV itself- could be our set or a flaw but easily solved with a good sound bar. Worth it.
Written by a customer while visiting Samsung US
Customer Rating
5
Very clear
on October 28, 2022
Posted by: Fishingdude
[This review was collected as part of a promotion.] Watch a lot of sports and has a great option to record all games and never miss a play! Movies are great when paired with a sound bar.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV / Gaming mode needs help
on October 28, 2022
Posted by: Creedmoor
[This review was collected as part of a promotion.] My Samsung tvs great fantastic picture quality but about game setting on TV really needs attention and reprogramming, Samsung needs to fix this problem, just to make sound after game you need to unplug the HDMI and reinsert it that's a pain!!!, you should be able to switch between game mode and regular TV without having any issues, I already looked up the problem and it's a function that Samsung needs to fix. PLEASE FIX THIS PROBLEM SO I CAN ENJOY THE FULL CAPABILITIES OF MY NEW SAMSUNG TV, sorry for the negative input but it was needed, thank you for your time,
Dave F
Dave F
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, October 31, 2022
Hi,
We appreciate your feedback and for reaching out to us regarding your issue with Game Mode switching over with no sound. Please know we are here to help.
First, let's ensure you are running the latest Firmware. Go to Settings> Support >Software Update.
Next, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto.
I hope this helps. Should your issue persist, don't hesitate to get in touch with Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We appreciate your feedback and for reaching out to us regarding your issue with Game Mode switching over with no sound. Please know we are here to help.
First, let's ensure you are running the latest Firmware. Go to Settings> Support >Software Update.
Next, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto.
I hope this helps. Should your issue persist, don't hesitate to get in touch with Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
My new Samsung TV
on October 28, 2022
Posted by: marinary
[This review was collected as part of a promotion.] This Samsung is my first flat smart TV. It’s amazing. The picture quality and the colors are excellent. I mostly watch videos on YouTube. From opera and theater productions to political analysts discussing home and international issues.
I’ve only had this TV for a little more than four months, and I hope it will serve me for many years ahead.
I’ve only had this TV for a little more than four months, and I hope it will serve me for many years ahead.
Written by a customer while visiting Samsung US