Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Best TV for the price
on October 25, 2022
Posted by: MBStevens
[This review was collected as part of a promotion.] Incredible TV for the price. I had two other 65 inch TVs from different manufacturers and had picture issues with both. Switched to Samsung and have been very pleased. Great picture, whether it’s a game, steaming or blue ray, the picture is amazing. The software is solid as well. Great tv and I highly recommend!
Written by a customer while visiting Samsung US
Customer Rating
2
This product could be better
on October 25, 2022
Posted by: Bigdog
[This review was collected as part of a promotion.] We use our TV for streaming, watching movies, and sports. The product could be better, for example the volume just stops working and you have to turn the TV off then back on again for it to work.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, October 26, 2022
Hi Bigdog,
We appreciate you sharing details of the sound issue you’re experiencing on your AU800 TV. There are a few troubleshooting steps you can try:
1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.
2) Set Sound Output to the TV Speaker by going to Settings > Sound > Sound Output.
3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto.
Finally, please ensure you are running the latest Firmware. Go to Settings > Support > Software Update.
I hope this helps. Should your issue persist, don't hesitate to get in touch with Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate you sharing details of the sound issue you’re experiencing on your AU800 TV. There are a few troubleshooting steps you can try:
1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.
2) Set Sound Output to the TV Speaker by going to Settings > Sound > Sound Output.
3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto.
Finally, please ensure you are running the latest Firmware. Go to Settings > Support > Software Update.
I hope this helps. Should your issue persist, don't hesitate to get in touch with Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV!
on October 25, 2022
Posted by: GDubya
[This review was collected as part of a promotion.] Love the curved screen, smart TV features, built-in Alexa, and the one remote feature which works seamlessly in controlling all my electronic accessories (Samsung TV, Sony DVD, Digital Antenna, and Vizio surround sound. Great Buy! Great picture and a breeze to set-up. Also, in an era where TV companies pride themselves in offering as few accessory hook-up options as possible, this TV has it all! It has 3 HDMI, 2 USB, Optical, LAN, and even an RCA audio/video input! No regrets with this purchase!
Written by a customer while visiting Samsung US
Customer Rating
5
This tv is solid
on October 25, 2022
Posted by: Erikb123
[This review was collected as part of a promotion.] We use this Tv primarily for sports and Netflix. It is very solid. We have had no technical issues with the TV at all and it has performed perfectly. It has a very clear picture and good sound.
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on October 25, 2022
Posted by: TrevInORL
[This review was collected as part of a promotion.] Had to get a new TV for the living room. Decided to go with a well known brand and Samsung delivered. This TV looks great and it was pretty affordable. Would recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is reliable and easy to manage
on October 25, 2022
Posted by: Monse0565
[This review was collected as part of a promotion.] This is used for our family room. We have 2 other ones that are also Samsung. Works amazing with our Samsung sound system. Reliable and compatible with spectrum services if you have cable you don’t have to pay extra for their devices when you have a Samsung smart tV
Written by a customer while visiting Samsung US
Customer Rating
4
This is a good product
on October 25, 2022
Posted by: Otiken
[This review was collected as part of a promotion.] I use it to watch shows, both streaming and on regular cable too. Sometimes it lags when loading, and this isnt because of the internet, or cable connection.
Written by a customer while visiting Samsung US
Customer Rating
5
Totally Satisfied with My Samsung
on October 25, 2022
Posted by: Rock75
[This review was collected as part of a promotion.] I use my Samsung TV to watch sports, movies, and series. I do some streaming. The main thing I like is the clarity and color of the picture. Especially, when watching tennis, football, and basketball. The 43 inch size is perfect for our new and cozy Texas Hill Country living room. Appreciate all of the built in streaming apps and how easy it was to set up. Like having the 2 regular HDMI connections, the Digital connection for my CD player, and the HDMI Arc connection for my sound bar. When we moved into our new home I replace my 10 year old Samsung Progressive Scan (which I loved), but this new Crystal HD is even better. Thanks!
Written by a customer while visiting Samsung US