Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
worth the price
on October 25, 2022
Posted by: Lovetv
[This review was collected as part of a promotion.] This is a great tv. Beautiful picture and easy to hang. I don't like the streaming interface. It moves too fast.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Picture
on October 25, 2022
Posted by: Love2watchnfl
[This review was collected as part of a promotion.] The whole family enjoys this TV so much. It is change my experience in watching sports, specially football. The picture quality is so clear and perfect and feels like I’m at the game. The kids like how user-friendly the TV is and they all download their favorite apps and stream their favorite shows from different apps. My neighbor came over for the first NFL game of the season this year and was blown away by the quality of the TV. The next day he went and bought the same TV because he said he can’t watch football on his old TV since he watch football on my new TV at my house so he went and bought the same TV .This is by far the best television I’ve ever had and I highly recommend this product to everyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Big Girl Purchase
on October 25, 2022
Posted by: dogsandcatslove
[This review was collected as part of a promotion.] This TV was my first big girl purchase after graduating from college. It was one of the only things I had in my house. A great purchase that I don’t regret. Definitely got my money worth.
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung UHD 65
on October 25, 2022
Posted by: tmengwasser
[This review was collected as part of a promotion.] The picture quality is very nice and the tv is very slim and streamlined on the wall. Only complaint I would have it the APP menu and search feature. I think it is a little confusing and frustrating.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture!
on October 25, 2022
Posted by: LivingTV321
[This review was collected as part of a promotion.] Main living room tv. Everyone hangs out in there. We use it for everything….cable, streaming, gaming, and movies! The picture is amazingly bright and clean.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV for the price
on October 25, 2022
Posted by: MBStevens
[This review was collected as part of a promotion.] Incredible TV for the price. I had two other 65 inch TVs from different manufacturers and had picture issues with both. Switched to Samsung and have been very pleased. Great picture, whether it’s a game, steaming or blue ray, the picture is amazing. The software is solid as well. Great tv and I highly recommend!
Written by a customer while visiting Samsung US
Customer Rating
2
This product could be better
on October 25, 2022
Posted by: Bigdog
[This review was collected as part of a promotion.] We use our TV for streaming, watching movies, and sports. The product could be better, for example the volume just stops working and you have to turn the TV off then back on again for it to work.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, October 26, 2022
Hi Bigdog,
We appreciate you sharing details of the sound issue you’re experiencing on your AU800 TV. There are a few troubleshooting steps you can try:
1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.
2) Set Sound Output to the TV Speaker by going to Settings > Sound > Sound Output.
3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto.
Finally, please ensure you are running the latest Firmware. Go to Settings > Support > Software Update.
I hope this helps. Should your issue persist, don't hesitate to get in touch with Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate you sharing details of the sound issue you’re experiencing on your AU800 TV. There are a few troubleshooting steps you can try:
1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.
2) Set Sound Output to the TV Speaker by going to Settings > Sound > Sound Output.
3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto.
Finally, please ensure you are running the latest Firmware. Go to Settings > Support > Software Update.
I hope this helps. Should your issue persist, don't hesitate to get in touch with Samsung Customer Support. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV!
on October 25, 2022
Posted by: GDubya
[This review was collected as part of a promotion.] Love the curved screen, smart TV features, built-in Alexa, and the one remote feature which works seamlessly in controlling all my electronic accessories (Samsung TV, Sony DVD, Digital Antenna, and Vizio surround sound. Great Buy! Great picture and a breeze to set-up. Also, in an era where TV companies pride themselves in offering as few accessory hook-up options as possible, this TV has it all! It has 3 HDMI, 2 USB, Optical, LAN, and even an RCA audio/video input! No regrets with this purchase!
Written by a customer while visiting Samsung US