Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Crystal Clear Picture
on October 25, 2022
Posted by: Samsung1
[This review was collected as part of a promotion.] Great price, great TV! Crystal clear picture, slim and easy to use remote. I mostly watch streaming shows and sports, but also love the free channels Samsung offers. I took advantage of the free install and setup and I've been very happy with this purchase!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Picture
on October 25, 2022
Posted by: Herbful3
[This review was collected as part of a promotion.] Football games are amazing to watch on this TV, the best I have bought maybe ever, everything looks great on this TV, the remote was a little tricky (more sophisticated than my technology mind) but instructions are easy to understand. Great Value!
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for the price
on October 25, 2022
Posted by: GoodTV
[This review was collected as part of a promotion.] I have had no issues with this TV. It has great picture, a snappy smart-tv interface that loads quickly, and has easily synced up with other products such as a sound bar and gaming system.
Written by a customer while visiting Samsung US
Customer Rating
4
This TV has what I need
on October 25, 2022
Posted by: Earthman
[This review was collected as part of a promotion.] Samsung menu is easy to navigate and TV was easy to set up. Only complaint was the the ARC sound connection was not really functional with my Bose sound bar.
Written by a customer while visiting Samsung US
Customer Rating
5
TV is great - no issues.
on October 25, 2022
Posted by: debiflorida
[This review was collected as part of a promotion.] This is my bedroom TV and is mounted on the wall for a perfect viewing angle from my bed. I love this TV!
Written by a customer while visiting Samsung US
Customer Rating
5
great picture
on October 25, 2022
Posted by: Butcher
[This review was collected as part of a promotion.] Movies AND Blue Ray DVD. Great Picture and and easy set up and operation. Voice commands is so easy to use to find programs and Movies.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV, good picture and simple remote
on October 25, 2022
Posted by: Rowdy21
[This review was collected as part of a promotion.] Used primarily for streaming. Its been very helpful inspite of recent eye syrgery. I especially like the snall remote which is easy to use and I;m learning to use the voice control.
Written by a customer while visiting Samsung US
Customer Rating
3
Good, but Laggy
on October 25, 2022
Posted by: Srosy0g
[This review was collected as part of a promotion.] Sometimes the remote input isn't read or the delay to which input is read is almost a second. As the consumer it's sometimes left me feeling frustrated and distasteful about the UX.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, October 26, 2022
Hi Srosy0g,
We appreciate your feedback on the delayed response time you’re experiencing on the AU8000 TV. Please ensure your Firmware is up to date by going to Settings> Support> Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the delayed response time you’re experiencing on the AU8000 TV. Please ensure your Firmware is up to date by going to Settings> Support> Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US