Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
I'm in love with the HD screen quality
on May 4, 2021
Posted by: NickiStar5
[This review was collected as part of a promotion.] streaming gaming internet anything you can think of.
Written by a customer while visiting Samsung US
Customer Rating
5
The app suite is solid
on May 5, 2021
Posted by: foevawu74
[This review was collected as part of a promotion.] The apps are solid. The free tv app is solid. I have never been unsatisfied
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality picture
on May 5, 2021
Posted by: Sandra
[This review was collected as part of a promotion.] We use it in the family room for streaming and for video game consoles. The picture quality is really good and clear, refresh rate seems to keep up with higher end games so no picture lag like our older one. Added a sound bar but you dont really have to cause the quality of sound is pretty decent but we like the more bass feel when watching movies.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Anyone
on May 17, 2021
Posted by: Cai3131
from Phoenix
Gender:Female
[This review was collected as part of a promotion.] It's a really big TV with beautiful picture and sound quality. The picture quality is really crisp and the colors are very vibrant. It's easy to set up and connect it. It's helpful to have streaming apps built-in to the TV because you don't have to worry about running out of space. It's great for movies, gaming and binge-watching. The remote is easy to use and straightforward. I also like that you can still use streaming devices if you don't want to use the apps on the TV. It comes with three HDMI ports that I use to connect my gaming devices, soundbar and streaming device. The TV is really thin and I like that it gives me space to put things by and around it. This TV is amazing for watching sports as well. It's big enough and clear enough to see every single detail.
Response from The InsidersBy Samsung Specialist, Samsung Brand Ambassador, May 18, 2021
Hi Cai3131,
Thank you for choosing the Samsung AU8000 and for your review. I am glad to hear setup was a breeze, and that you are enjoying the picture quality and built-in apps with your new TV.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Thank you for choosing the Samsung AU8000 and for your review. I am glad to hear setup was a breeze, and that you are enjoying the picture quality and built-in apps with your new TV.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
4
Great buy for the price
on June 8, 2021
Posted by: John
from Clarksville AR
can't find much to complain about. really an awesome tv. replaced a 10 yr old dlp mitsubishi and no comparison. like going from the outhouse to the penthouse. the only complaint i have is any external audio devices have to be wireless, no wired connections of any kind. also could have made a better notice of where to find the actual manual that is loaded on tv (not in paper form). had to google on how to find the owner's manual. otherwise, the actual tv has been a joy to watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
65” AU8000 Crystal UHD Smart TV (2021)
on June 8, 2021
Posted by: Joanna
from inverness, fl
love my new tv and picture is amazing. seems like they in the room with me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on June 17, 2021
Posted by: Anonymous
from Houston, USA
[This review was collected as part of a promotion.] although i waited a long time to receive this product, samsung did not disappoint. this tv is great! the image quality and sound system are great. i do find it a bit strange that samsung has pre-selected the apps you can see on the bar right away, but have to click on another place to see the rest of the apps. it is hard to find them at first, until you finally remember where they are downloaded to. i would assume that the apps you use the most are the ones you can see right away, but that is not the case here. my family and i enjoy this tv so much. we spent most of our time watching netflix or playing video games. overall a good tv, with some glitches.
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, June 18, 2021
Hi Tatiana!
Thank you for purchasing the 65AU8000 and sharing your experience with us regarding navigating apps. We will pass your information on to our design team to see how we can further improve the user experience.
Should you ever have questions or need help, please call us at
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing the 65AU8000 and sharing your experience with us regarding navigating apps. We will pass your information on to our design team to see how we can further improve the user experience.
Should you ever have questions or need help, please call us at
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on June 18, 2021
Posted by: Nayelijaramillo
from Paramount
Gender:Female
[This review was collected as part of a promotion.] We are just in love with our TV since day one, picture quality snd sound is great for gaming, 3 HDMI ports perfect for all our gaming consoles. Our little family will really enjoy having this TV in our living room for a long time. We really like that the TV is really thin it gives us extra space in our entertainment center, overall this TV has everything that we need Samsung never disappoints me. love that it comes with built-in apps also remote is just the right size and very easy to use.
Written by a customer while visiting The Insiders