Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
This product has great features
on October 6, 2022
Posted by: Pennyboy
[This review was collected as part of a promotion.] Everything about Samsung is just worth dying for, me and every single one of my family at least has or has had a Samsung phone or tv and it’s just great.
Written by a customer while visiting Samsung US
Customer Rating
5
Two thumbs up
on October 6, 2022
Posted by: Damage81
[This review was collected as part of a promotion.] Great picture, integrates easily with my other components and is easy to use for casting video or pictures.
Written by a customer while visiting Samsung US
Customer Rating
2
not good
on October 6, 2022
Posted by: Butch
from San Jose Ca.
Not Happy changing from app. to TV sucks. Keeps changing to what Samsung wants not what I want. too hard to change from app back to TV and then have to go back and reset audio everytime. Will never buy another Samsung. Next time back to Sony
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, October 7, 2022
Hi Butch,
We are sorry to hear that you are having problems when using your Samsung TV. Please know we are here to help you.
I have a few recommendations that may help address these problems.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Update from here if needed.
Next, if you are having issues with your audio when changing to external devices, please ensure you are utilizing the Pass-Through Feature. To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.
Finally, to help address your concerns about the TV going to the wrong media, the Last App Feature may help. The Autorun Last App feature automatically starts the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We are sorry to hear that you are having problems when using your Samsung TV. Please know we are here to help you.
I have a few recommendations that may help address these problems.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Update from here if needed.
Next, if you are having issues with your audio when changing to external devices, please ensure you are utilizing the Pass-Through Feature. To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.
Finally, to help address your concerns about the TV going to the wrong media, the Last App Feature may help. The Autorun Last App feature automatically starts the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on October 6, 2022
Posted by: Okiedad
[This review was collected as part of a promotion.] We use our TV for streaming and gaming. It has a great picture and the sound is good. I highly recommend this unit.
Written by a customer while visiting Samsung US
Customer Rating
5
Why This Model...
on October 7, 2022
Posted by: CRCDJC
[This review was collected as part of a promotion.] My wife who is legally blind, chose this model over all other similar Smart TV's. She looked at many other floor models, as she said this one she could see the most definition. And it has the most features to help with her vision. We agree; absolute stunning picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
4
TV review sound
on October 7, 2022
Posted by: Drcarswell
[This review was collected as part of a promotion.] I like the TV but the speakers are sub par. It should have the ability to use a aftermarket sound bar/system that allows you to make volume adjustment with the OEM remote control.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice color I like the smart TV
on October 7, 2022
Posted by: Richcliff
[This review was collected as part of a promotion.] Use YouTube TV to watch movies and catch up on the news. I like how I can put you content from my phone to the TV
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features, fantastic price
on October 7, 2022
Posted by: rrrrrobby
[This review was collected as part of a promotion.] We had been eyeballing 4K tvs for a while, and like always spent way too many hours poring over reviews, specs, comparable models etc. We landed on this model because the depth was 1”, the picture looked great in the store, and the bezel was super small. And that price point!
When I got it mounted it was even better. It’s sleek, picture is great, sound quality isn’t rubbish, tho we use a HomePod speaker in the bedroom. It’s a total win for us. Picture won’t do it justice.
Written by a customer while visiting Samsung US