Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great Picture
on October 6, 2022
Posted by: ScotchWhisky
[This review was collected as part of a promotion.] So far this TV has been excellent, Streaming is easy. Picture is superb. Updating the firmware is easy. Setup was simple.
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful TV
on October 6, 2022
Posted by: Abdelbari
[This review was collected as part of a promotion.] The Samsung tv is good TV for everything you need I'm very happy with that TV it's awesome one let me enjoy all time
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is just awesome
on October 6, 2022
Posted by: YayyyyMee
[This review was collected as part of a promotion.] perfect picture, awesome sound and just the perfect fit for our family, thanks Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on October 6, 2022
Posted by: Vitaliy0017
[This review was collected as part of a promotion.] I love how simple the device is to use. There aren't any unnecessary features, and the features that are there are very helpful and useful
Written by a customer while visiting Samsung US
Customer Rating
5
Smart product at its finest
on October 6, 2022
Posted by: Prettyn8v
[This review was collected as part of a promotion.] I use my Samsung to watch t.v. and steam with its crystal clear picture easy to use .
I just love Samsung products I just bought the t.v . Recommend to anyone in the market to purchase smart technology
I just love Samsung products I just bought the t.v . Recommend to anyone in the market to purchase smart technology
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 6, 2022
Posted by: Pennyboy
[This review was collected as part of a promotion.] Everything about Samsung is just worth dying for, me and every single one of my family at least has or has had a Samsung phone or tv and it’s just great.
Written by a customer while visiting Samsung US
Customer Rating
5
Two thumbs up
on October 6, 2022
Posted by: Damage81
[This review was collected as part of a promotion.] Great picture, integrates easily with my other components and is easy to use for casting video or pictures.
Written by a customer while visiting Samsung US
Customer Rating
2
not good
on October 6, 2022
Posted by: Butch
from San Jose Ca.
Not Happy changing from app. to TV sucks. Keeps changing to what Samsung wants not what I want. too hard to change from app back to TV and then have to go back and reset audio everytime. Will never buy another Samsung. Next time back to Sony
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, October 7, 2022
Hi Butch,
We are sorry to hear that you are having problems when using your Samsung TV. Please know we are here to help you.
I have a few recommendations that may help address these problems.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Update from here if needed.
Next, if you are having issues with your audio when changing to external devices, please ensure you are utilizing the Pass-Through Feature. To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.
Finally, to help address your concerns about the TV going to the wrong media, the Last App Feature may help. The Autorun Last App feature automatically starts the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
We are sorry to hear that you are having problems when using your Samsung TV. Please know we are here to help you.
I have a few recommendations that may help address these problems.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Update from here if needed.
Next, if you are having issues with your audio when changing to external devices, please ensure you are utilizing the Pass-Through Feature. To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.
Finally, to help address your concerns about the TV going to the wrong media, the Last App Feature may help. The Autorun Last App feature automatically starts the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Written by a customer while visiting Samsung US