Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
3
Great display, slow to turn on
on October 5, 2022
Posted by: Cholly
[This review was collected as part of a promotion.] I use my TV for Cable and streaming with my. SAMSUNG galaxy laptop and Samsung Bluetooth sound bar.
It has a very slow turn on speed.
The audio crackles when connected through Bluetooth or the direct audio line.
It has bloatware that you cannot delete.
It has a very slow turn on speed.
The audio crackles when connected through Bluetooth or the direct audio line.
It has bloatware that you cannot delete.
Great display and vivid colors. Speakers sound great when turned down low.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, October 6, 2022
Hi Cholly,
We appreciate your feedback on the AU8000 TV. Please know we are here to help you. I have a few recommendations that may improve your experience with the UI and sound quality.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, for your audio connection, which is crackling, we recommend trying the Audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio.
To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.
When connecting via Bluetooth, there are a few things to remember.
1)You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.
2) Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphones may not be available, depending on the environment).
3) Lip-sync errors may occur.
4) The TV and Bluetooth device may disconnect, depending on the distance between them.
5) A Bluetooth device may hum or malfunction: a) When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the TV. b) The device is subject to electrical variation from obstructions caused by a wall, corner, or office partitioning. c) When the device is exposed to electrical interference from the same frequency-band devices, including medical equipment, microwave ovens, and wireless LANs.
Regarding Samsung TV Plus: Samsung TV Plus can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
I hope these tips improve your experience! If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback on the AU8000 TV. Please know we are here to help you. I have a few recommendations that may improve your experience with the UI and sound quality.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, for your audio connection, which is crackling, we recommend trying the Audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio.
To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.
When connecting via Bluetooth, there are a few things to remember.
1)You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.
2) Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphones may not be available, depending on the environment).
3) Lip-sync errors may occur.
4) The TV and Bluetooth device may disconnect, depending on the distance between them.
5) A Bluetooth device may hum or malfunction: a) When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the TV. b) The device is subject to electrical variation from obstructions caused by a wall, corner, or office partitioning. c) When the device is exposed to electrical interference from the same frequency-band devices, including medical equipment, microwave ovens, and wireless LANs.
Regarding Samsung TV Plus: Samsung TV Plus can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
I hope these tips improve your experience! If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great size and resolution for the price
on October 5, 2022
Posted by: Akiwuff
[This review was collected as part of a promotion.] I use this TV for both gaming and general viewing, and it's fairly easy to switch from different picture settings to get the best experience. The TV will occasionally revert to other settings which can be a pain, but overall the UI is pretty intuitive. I'm a bit sensitive to HFR so I also like the added options to toggle things like resolution and motion smoothing. Overall a great product!
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best tvs I’ve purchased
on October 5, 2022
Posted by: Shawshaw86
[This review was collected as part of a promotion.] I love my 65” and got it while it was on sell. The picture the sound all perfect. I did have some problems with connecting the Wi-Fi but after calling customer service never had a issue again and it’s saving me money from cable I just download apps and what my shows
Written by a customer while visiting Samsung US
Customer Rating
5
THE FEATURES ARE AMAZING
on October 5, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] I live the way my gaming experience has been on this tv.
I like the features it has for the remote control on your phone.
This tv is convenient and the sound bar I hooked up too it is amazing as well
I like the features it has for the remote control on your phone.
This tv is convenient and the sound bar I hooked up too it is amazing as well
Written by a customer while visiting Samsung US
Customer Rating
5
Quality is amazing.
on October 5, 2022
Posted by: Netflix
[This review was collected as part of a promotion.] The picture quality is definitely true to what is advertised. I’m blown away by how realistic most of my shows look.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has met all stated capabilities.
on October 5, 2022
Posted by: Homewatcher
[This review was collected as part of a promotion.] I have enjoyed this Samsung model and the features for watching television and gaming and really great. The clarity, definition and sharpness of the picture for both are really nice. I have coupled the television with my Bose sound system and you do indeed get a great theatre atmosphere in a home environment. I couldn’t be happier with this purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Great for live sports
on October 5, 2022
Posted by: DaveDA
[This review was collected as part of a promotion.] This UHD TV work well with broadcasting all live sporting events, such as, football, basketball and hockey, which are all broadcasted in 4K and this TV can handle it well.
Written by a customer while visiting Samsung US
Customer Rating
5
Very satusfied
on October 5, 2022
Posted by: Pete75
[This review was collected as part of a promotion.] Just got it yesterday and can’t wait to watch sports on it. It’s clear and really high def. Easy to set up and has all the apps. Very happy
Written by a customer while visiting Samsung US