Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
This product is the best for movies
on September 27, 2022
Posted by: Prinsess
[This review was collected as part of a promotion.] i love samsung because it is of great quality and the movies on tv look spectacular and i enjoy them a lot with the family
Written by a customer while visiting Samsung US
Customer Rating
5
Ready to go right out of the box
on September 27, 2022
Posted by: constructionguy42
[This review was collected as part of a promotion.] Our Samsung TV was purchased to display training videos and content for work and it has not disappointed. Right out of the box we were able to connect to it and broadcast to it using a range of different devices. When we needed some background noise it also came with several streaming channels that we could put on with a little something for everyone. We didn't have to mess with it or install anything. It was good to go right out of the box. I would highly recommend this product to anyone with limited time who wants their television to just work.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the crystal uhd tv
on September 27, 2022
Posted by: Brittbrat
[This review was collected as part of a promotion.] The Samsung 55 in tv is a amazing tv and the tv showed are so clear. Samsung TVs provide a performance suitable for most buyers, but they can also be costly compared to some competing brands. They generally perform very well and are among the best TVs on the market, especially if you want gaming features.
Written by a customer while visiting Samsung US
Customer Rating
3
Sometimes lose the voice output.
on September 27, 2022
Posted by: Labi1980
[This review was collected as part of a promotion.] While having a sharp picture quality, sometimes the TV just lose voice output which necessitates the need to power off the TV and turn it on again.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, September 27, 2022
Hi Labi1980,
I apologize for the inconvenience you have had with the inconsistent sound. Please know we are here to help you.
First, I recommend you check to see if the Auto Volume function is turned on. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Settings > Sound > Expert Settings > Auto Volume.
I also recommend that you perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
I apologize for the inconvenience you have had with the inconsistent sound. Please know we are here to help you.
First, I recommend you check to see if the Auto Volume function is turned on. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Settings > Sound > Expert Settings > Auto Volume.
I also recommend that you perform a Sound Test under Support > Self Diagnosis > Start Sound Test.
If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect television purchase
on September 27, 2022
Posted by: Philly
[This review was collected as part of a promotion.] Works great, picture perfect, lots of features. We were in need of a new television and this one worked out perfectly. We had a smaller one and went a bit larger and so glad we did. Beautiful picture. Still getting use to features that seem to be more and more. Old school here so I'm not use to having all these different options.
Great sound and picture, loving our purchase. Sound is nice and screen is bright and great for movies etc. My son loves playing his video games with friends. Very happy with this television and would buy another if we needed for another room at some point.
Great options to pay off same as cash, great buy!
Great sound and picture, loving our purchase. Sound is nice and screen is bright and great for movies etc. My son loves playing his video games with friends. Very happy with this television and would buy another if we needed for another room at some point.
Great options to pay off same as cash, great buy!
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on September 27, 2022
Posted by: Shadow
[This review was collected as part of a promotion.] I use my TV for streaming, sports, movies, and photo viewing. it has been great.
I use my TV for streaming, sports, movies, and photo viewing. it has been great.
I use my TV for streaming, sports, movies, and photo viewing. it has been great.
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear
on September 27, 2022
Posted by: Finesse
[This review was collected as part of a promotion.] We love our new TV. After we finally upgraded to this Samsung TV, especially the Samsung TV channels! The quality is superb and life like. And love the fact that I can add more apps and it also controls my fire stick as well. And there is also an app that I can control the tv as well. So when I forget to turn off the tv when going to bed I can turn it off from my room through the app!
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung TV
on September 27, 2022
Posted by: 123456789
[This review was collected as part of a promotion.] I bought my Samsung TV last year and the quality is okay. Not the best especially with its pixels. I feel in certain areas of the tv it’s cloudy and you can see blocks depending on the definition of the color.
Written by a customer while visiting Samsung US