Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Excellent picture clarity
on August 23, 2022
Posted by: pancal
[This review was collected as part of a promotion.] We use our tv to watch all of the local free TV channels and stream movies from different providers.
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV for the money. Best with antenna or cable.
on August 23, 2022
Posted by: 4sunroom
[This review was collected as part of a promotion.] I am now streaming so TV features interfere somewhat with that. Settings do not lock so constant updating is required. Streaming negates many of the built-in features for Samsung TV. I use Firestick to stream although not required for this set. 4K viewing is good and TV produces good picture at all pixel depths.
Written by a customer while visiting Samsung US
Customer Rating
3
Average Tv, was expecting better.
on August 23, 2022
Posted by: TNT001
[This review was collected as part of a promotion.] I purchased v this tv because of the price point. It looks great on my wall specially with my Samsung sound bar.
The biggest negative about the tv is that it keep disconnecting from the Network (Wifi).
I have the modem right behind the tv on the other room so the signal is very strong.
Every time we turn the tv on we have to reconnect to the network.
Also the the Samsung tv plus aplicación does not work 100% all the time and you may get a error message when trying to open the application.
Overall is a good tv for the price.
The biggest negative about the tv is that it keep disconnecting from the Network (Wifi).
I have the modem right behind the tv on the other room so the signal is very strong.
Every time we turn the tv on we have to reconnect to the network.
Also the the Samsung tv plus aplicación does not work 100% all the time and you may get a error message when trying to open the application.
Overall is a good tv for the price.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, August 24, 2022
Hi TNT001,
Thank you for sharing your experience with Internet connectivity on the AU8000 TV. If you’re experiencing issues with the Wi-Fi connection, please try the following:
1. Use 5Ghz Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update.
I hope these tips help resolve your concerns. Should you have any other issues, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your experience with Internet connectivity on the AU8000 TV. If you’re experiencing issues with the Wi-Fi connection, please try the following:
1. Use 5Ghz Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update.
I hope these tips help resolve your concerns. Should you have any other issues, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Display is nice and TV has a lot of features
on August 23, 2022
Posted by: MrPayne
[This review was collected as part of a promotion.] My TV is used for Streaming, Gaming, Standard TV & Samsung TV
My TV is used for Streaming, Gaming, Standard TV & Samsung TV
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity is amazing!
on August 23, 2022
Posted by: Joanna
[This review was collected as part of a promotion.] We have several Samsung TVs and are never disappointed. This purchase is for our bedroom and we are loving the clarity and the sound. In fact, the sound is so clear on this TV that we returned the soundbar. Great product!
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product! Amazing quality of Image.
on August 23, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] The experience is perfect, I love the environment that I create with my Samsung devices, I can project my devices in a second and also its response to my Alexa is wonderful. The best TV ever.
Written by a customer while visiting Samsung US
Customer Rating
5
LoveSamsung
on August 23, 2022
Posted by: Samsungtv50
[This review was collected as part of a promotion.] I love being able to access the internet, using the smart view option. I also like being able to download apps.
Written by a customer while visiting Samsung US
Customer Rating
4
On TV for me
on August 23, 2022
Posted by: ATVforme
[This review was collected as part of a promotion.] Using for local & streaming services. Good picture & color. Sound is a bit off. Works best with a sound bar.
Written by a customer while visiting Samsung US