Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Great tv and features
on August 23, 2022
Posted by: Maryew
[This review was collected as part of a promotion.] Love the built in smart tv apps. Easily assessable with only one remote to keep up with!
Written by a customer while visiting Samsung US
Customer Rating
3
Clicking noise When Turned Off.
on August 23, 2022
Posted by: ClockinTheTV
[This review was collected as part of a promotion.] Well, we have had this TV since Christmas 2021. It works great but has a clock sound when turned off. We read other reviews about this sound. Samsung does not know what is causing this clock sound. We have learned to live with it since the TV works. The 65-inch Samsung TV in the living room does not have this problem. Oh well, maybe one day the Support team will figure it out and let us know how to clear it up.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, August 23, 2022
Hi ClockinTheTV,
Thank you for sharing details of the clicking noise you’re hearing from your AU8000 TV. Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard.
Additionally, specific components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use.
With this in mind, here are a few quick tips on reducing the expansion that can cause these noises.
1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand more than usual. For recommended ventilation requirements, please see your user manual.
2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV.
3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises.
If we can further help with any other issues, please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing details of the clicking noise you’re hearing from your AU8000 TV. Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard.
Additionally, specific components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use.
With this in mind, here are a few quick tips on reducing the expansion that can cause these noises.
1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand more than usual. For recommended ventilation requirements, please see your user manual.
2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV.
3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises.
If we can further help with any other issues, please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad for the price.
on August 23, 2022
Posted by: mac123
[This review was collected as part of a promotion.] This is our main TV in the family room. It's not a bad TV. It does have a couple quirks. It has a problem recognizing equipment plugged in the HDMI ports, It doesn't see them as on. Not all the time, but occasionally. The color also reverts to a different mode than I set it on. I prefer the Dynamic setting but, sometimes when I power the set it's on a different setting. I don't know if this is a hardware or software problem. My kids are grown and out of the house so I know it's not them messing with it or my wife.
Anyway, other than that it's OK.
Anyway, other than that it's OK.
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv I ever bought
on August 23, 2022
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I looked at different brands,styles but the TV i got I kept looking at it sid reviews I absolutely love everything about it quality,picture,size,sound!!! We love watching movies playing video games on it picture is perfect would love to buy a bigger size same one also the workers where I purchased also recommended it cant thank this brand enough live SAMSUNG products!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal UHD 65” TV
on August 23, 2022
Posted by: BaiZ28
[This review was collected as part of a promotion.] This TV has been amazing, the clarity is everything I wanted and some. The colors are very vibrant. The TV is definitely user friendly. Highly recommend, especially for the price.
Written by a customer while visiting Samsung US
Customer Rating
5
Universally Great Fit!!!
on August 23, 2022
Posted by: Tankkapotamus
[This review was collected as part of a promotion.] My space needed that updated touch and my TV being updated is what it needed. 50", flat screen super clear display, sound output is great for the space I'm in, & the clarity while gaming is spectacular. Very pleased with this investment!
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung!
on August 23, 2022
Posted by: Samsungnumberone
[This review was collected as part of a promotion.] Love this television easy to stream. Connect to my fire stick easily. Able to download apps with out any issues just perfect TV!!!
Written by a customer while visiting Samsung US
Customer Rating
5
What a Great TV!!
on August 23, 2022
Posted by: Sprmom
[This review was collected as part of a promotion.] I absolutely love this TV! Beautiful, clear picture with great color. Easy setup. Another great product Samsung.
Written by a customer while visiting Samsung US