Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
We are so pleased with our Samsung TV
on August 23, 2022
Posted by: Christine
[This review was collected as part of a promotion.] We are retired so not much for gaming but love the ease of streaming and just for regular old TV. The picture is so clear and remote is very easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything and mote
on August 23, 2022
Posted by: TechnologyMan22
[This review was collected as part of a promotion.] Whatever I throw at it just works.
Game systems, movies no problem
Works great on wifi
Never have to worry about it
Game systems, movies no problem
Works great on wifi
Never have to worry about it
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on August 23, 2022
Posted by: Judi123
[This review was collected as part of a promotion.] We love our Samsung smart tv.. we have all our favorite channels+ live tv…
I also love that I can access the internet for other viewing options, unlike our bedroom tv that is only connected to the Roku.
I highly recommend this brand, great picture and color.
I also love that I can access the internet for other viewing options, unlike our bedroom tv that is only connected to the Roku.
I highly recommend this brand, great picture and color.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this TV!!!
on August 23, 2022
Posted by: jeffro166
[This review was collected as part of a promotion.] I watch all sports on it its like being at the game, great picture and very realistic it was a great addition to the gameroom.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and easy to program
on August 23, 2022
Posted by: Daverey
[This review was collected as part of a promotion.] Great picture and easy to program and sync with other Samsung TVs in our home. Great quality overall, love Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 43" Crystal UHD 4k
on August 23, 2022
Posted by: Maxwell
[This review was collected as part of a promotion.] Great Smart TV, liked it so much that I purchased another one for my bedroom. No ads, no BS. Highly recommend
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv and features
on August 23, 2022
Posted by: Maryew
[This review was collected as part of a promotion.] Love the built in smart tv apps. Easily assessable with only one remote to keep up with!
Written by a customer while visiting Samsung US
Customer Rating
3
Clicking noise When Turned Off.
on August 23, 2022
Posted by: ClockinTheTV
[This review was collected as part of a promotion.] Well, we have had this TV since Christmas 2021. It works great but has a clock sound when turned off. We read other reviews about this sound. Samsung does not know what is causing this clock sound. We have learned to live with it since the TV works. The 65-inch Samsung TV in the living room does not have this problem. Oh well, maybe one day the Support team will figure it out and let us know how to clear it up.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, August 23, 2022
Hi ClockinTheTV,
Thank you for sharing details of the clicking noise you’re hearing from your AU8000 TV. Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard.
Additionally, specific components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use.
With this in mind, here are a few quick tips on reducing the expansion that can cause these noises.
1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand more than usual. For recommended ventilation requirements, please see your user manual.
2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV.
3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises.
If we can further help with any other issues, please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for sharing details of the clicking noise you’re hearing from your AU8000 TV. Samsung TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard.
Additionally, specific components within the TV may cause these temporary noises once powered off. Please know this does not indicate a product malfunction, and your TV is safe to use.
With this in mind, here are a few quick tips on reducing the expansion that can cause these noises.
1) Ensure that there is adequate ventilation. Some enclosures may not allow for proper ventilation. This causes the internal temperature to increase and the plastic to expand more than usual. For recommended ventilation requirements, please see your user manual.
2) Make sure there aren't any heating or air conditioning vents pointing directly at the TV.
3) Verify that the TV is on a flat and level surface. Tilting or an uneven stand can increase these noises.
If we can further help with any other issues, please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US