Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Love my tv
on August 22, 2022
Posted by: Multiuseawesome
[This review was collected as part of a promotion.] Easy to set up and find all my favorite apps. Also can use as a monitor and sound is awesome. Perfect for an addition to my samsung devices.
Written by a customer while visiting Samsung US
Customer Rating
2
Image is not great
on August 22, 2022
Posted by: Flakatv
[This review was collected as part of a promotion.] I am not satisfied with the image of this TV. The brightness and color after adjusting is still not as clear as my prior tv model. I would not recommend this TV anyone.
Response from Samsung USBy Samsung Advisor, Samsung Brand Ambassador, August 23, 2022
Hi Flakatv,
We are very sorry to hear that you are not satisfied with the image quality of your TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. Please know we are here to help you; please try the below tips to adjust your image settings.
If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic.
Or manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings.
You may also want to disable Power Saving Mode. The TV automatically adjusts the brightness to reduce the TV's power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to: Settings > General> Eco Solution > Ambient Light Detection
Also, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here.
Please know Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the 'Support' link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
We are very sorry to hear that you are not satisfied with the image quality of your TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. Please know we are here to help you; please try the below tips to adjust your image settings.
If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic.
Or manually adjust the Brightness, Contrast, and more. Press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings.
You may also want to disable Power Saving Mode. The TV automatically adjusts the brightness to reduce the TV's power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to: Settings > General> Eco Solution > Ambient Light Detection
Also, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here.
Please know Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the 'Support' link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
How I love my Ultra H.D.
on August 22, 2022
Posted by: Supersammy
[This review was collected as part of a promotion.] I use my ultra HD t.v. to help my autistic son learn history. He loves when I show him things from the past that has history. We also have the Tablet in our fridge that help my son learn how to cook.
Written by a customer while visiting Samsung US
Customer Rating
5
Definite bargain
on August 22, 2022
Posted by: Ic0902
[This review was collected as part of a promotion.] Its very good and doesn't overheat. My older TV did that and I couldn't stand it. This TV is very crisp and doesn't have a lot of bezels.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size and picture! Excellent for gaming!
on August 23, 2022
Posted by: Green1138
[This review was collected as part of a promotion.] This tv is the most amazing tv I've ever purchased! Love playing my video games and watching movies on it! Paired with a Samsung soundbar this is a stellar combo!
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv.
on August 23, 2022
Posted by: Elprofe
[This review was collected as part of a promotion.] For the price can't get a better tv,picture is great and tv very easy to set up once you get it going is a very awesome budget tv
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV I have ever owned
on August 23, 2022
Posted by: Bill156
[This review was collected as part of a promotion.] I have 4 Samsung TV and all are the same model just different sizes. I love how well they work, the quality of the picture and all the features. I would recommend Samsung to anyone and I have already done that
Written by a customer while visiting Samsung US
Customer Rating
5
Huge with great picture
on August 23, 2022
Posted by: NicksNewTV
[This review was collected as part of a promotion.] I use it for streaming, sports and movies. We moved apartments, and the new living room was way too big for our old TV. We decided to go with Samsung for their reputation with excellent picture quality, and this one delivers.
Written by a customer while visiting Samsung US