Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Best picture quality ever
on June 17, 2022
Posted by: DakotaG
[This review was collected as part of a promotion.] This TV has the absolute best quality picture I've ever seen. The viewing radius is 180 degrees, possibly more from center. I don't see how Samsung will ever make the picture on a TV any better. Between my Samsung Crystal TV and A51 phone I'm beyond happy with the screen quality and most other features. There is a small amount of room for improvements on some of the features and controls, but not many as far as I'm concerned.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Television
on June 17, 2022
Posted by: rahinnc
[This review was collected as part of a promotion.] I use mine f or streaming mainly. Movies are awesome to watch on it. The sound quality is great as well.
Written by a customer while visiting Samsung US
Customer Rating
5
excellent picture
on June 17, 2022
Posted by: riverview
[This review was collected as part of a promotion.] color bright and the picture are excellent. The remote control is easy to handle, and are not complicated to function and operate.
Written by a customer while visiting Samsung US
Customer Rating
3
Great Picture Comes with Mediocre Sound
on June 17, 2022
Posted by: Chreestagusta
[This review was collected as part of a promotion.] Love the quality of the picture but with the great picture comes subpar sound. It's higher frequencies sound too tinny and there's a lot to be desired.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 20, 2022
Chreestagusta,
Thank you for sharing your thoughts on the AU8000 TV’s sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the AU8000 TV’s sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on June 17, 2022
Posted by: robert52
from Thatcher,AZ
i recieved this tv recently, set it up without a hitch. so far my only issue is the remote. i prefer the remote that came with my new samsung 55 in smart tv. i want to purchase a new remote like that one, but i can't find it anywhere on this site
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent Picture Quality, Poor Sound Quality
on June 17, 2022
Posted by: nonickname
[This review was collected as part of a promotion.] This was our first 4K HDR television. The picture quality is excellent, although we are still getting used to the differences in resolution. Many programs that we have viewed in 1080P previously have taken on a much crisper image in 4K. They remind me of watching a soap opera video, instead of a movie experience. This is somewhat exacerbated by poor sound quality from the built-in speakers. There is no audio control, other than volume and three presets that don't give much tonal range. I will be buying an external speaker system for this in the near future, which will hopefully significantly improve the tinny sound quality.
The remote is also interesting. I now have access to more than 100 channels via the WIFI connection, but I must browse through the channel list to get to a specific channel. There are no buttons on the remote to allow you to select a specific channel. Prime Video and Netflix are accessible with a single button click, as are the extended channels offered by Samsung (that's how I got to over 100 channels -- I have 30 channels of broadcast TV locally, not cable). This is frustrating because there is not a "Favorites" option or specific channel selection available.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 20, 2022
NoNickname,
We appreciate you sharing your experience with the AU8000 TV. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
We appreciate you sharing your experience with the AU8000 TV. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
it has a great image
on June 17, 2022
Posted by: Fruko01
[This review was collected as part of a promotion.] it has a great image.
The sound quality is not the same, it depends a lot on what you are watching.
The sound quality is not the same, it depends a lot on what you are watching.
Written by a customer while visiting Samsung US
Customer Rating
5
Great television
on June 17, 2022
Posted by: Spurgy
[This review was collected as part of a promotion.] Great tv for for watching tv and playing Xbox and movies and DVDs and vhs even and Star Wars and lord of the rings and Netflix and wolverine
Written by a customer while visiting Samsung US