Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
80
63%of customers recommend this product.
(
193 out of
305)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
4
A good TV
on April 26, 2021
Posted by: Ganesh
[This review was collected as part of a promotion.] We use the TV for Movies, sports and family entertainment.
It's going well since long time and also with good clarity, this is a good product.. I trust samsung
Written by a customer while visiting Samsung US
Customer Rating
4
This product answers all of my tech needs.
on April 26, 2021
Posted by: Sambo225
[This review was collected as part of a promotion.] As an older person I was introduced to smart tvs from roku. My family fell in love with the idea of watching all our favorite shows and movies. But all changed when I was invited to my cousins home and saw his Samsung TV. He was streaming a football game from his TV. So I said that was cool because you are sharing your screen from your cellphone to your TV. I too did this with my roku, the only problem is some times I have buffering and lagging issues when mirroring. He said no I'm not mirroring but playing this from the tv's built in browser. Well unfortunately roku doesn't have a built in browser.
Making a long story short I have sinced bought my second Samsung tv and in the process of buying a third. I am replacing all my roku tvs. My Samsung allows me to go to my favorite websites, read my kindle books, and with the Alexa app my tv has endless capabilities. Another favorite feature that I love is the Samsung channel. My wife and I have several of our favorite channels saved.
The only reason I didn't give 5 stars is because I had an issue with the 7000 series. There was a power outage and I lost my tv. Because I was in my warranty window Samsung took good care of me. But who came out to do the repair didn't do his job correctly. The tv went out again 2 weeks later before Samsung refunded me. I took that money and purchased the 8000 model and my tv is doing great.
I am now officially Samsung from my cellphones, refrigerator, and tvs. I will continue to support Samsung.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, April 28, 2021
Hi Sambo225,
Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear you are enjoying your new TV.
Should you ever have any questions or need help with settings or features, please know we are here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear you are enjoying your new TV.
Should you ever have any questions or need help with settings or features, please know we are here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on April 26, 2021
Posted by: Wargod316
[This review was collected as part of a promotion.] Had many samsung tv and this is far the best samsung tv i have ever had. Way to go samsung...
Written by a customer while visiting Samsung US
Customer Rating
5
This is great product
on April 26, 2021
Posted by: SamFan
[This review was collected as part of a promotion.] Best choice for 65inch smart TV for the price, Great 4K quality and dynamic range
WIFI connection is good and fast.
A lot of applicantions and streaming source
Only the original remote controller is not good as expected, response not quick.
WIFI connection is good and fast.
A lot of applicantions and streaming source
Only the original remote controller is not good as expected, response not quick.
Written by a customer while visiting Samsung US
Customer Rating
5
Very good quality good for movies
on April 26, 2021
Posted by: Babe69
[This review was collected as part of a promotion.] Easy to use and very good quality for gaming and movies
Written by a customer while visiting Samsung US
Customer Rating
5
I love how great the quality looks
on April 26, 2021
Posted by: FlameFrost24
[This review was collected as part of a promotion.] I have been using my TV along with my xbox and I love it because the quality is just great
Written by a customer while visiting Samsung US
Customer Rating
5
So far I love it
on April 26, 2021
Posted by: Trim
[This review was collected as part of a promotion.] Hope it lasts long then my 55 inch series 7. Got black shadow
Written by a customer while visiting Samsung US
Customer Rating
5
The Smart Hub Works flawlessly
on April 26, 2021
Posted by: Jason789
[This review was collected as part of a promotion.] The TV is easy to set up I love that I can use my phone in the startup function to make start up quicker. Also the fact that I can mirror my phone to the TV and show my photos and videos to my friends and family makes it very user-friendly. I noticed when I got my TV about a year ago that my energy usage has gone down slightly on my power bill which is very nice to have a better TV and use less energy
Written by a customer while visiting Samsung US