Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
3
Fine tv for the price
on June 16, 2022
Posted by: Ndtvnd
[This review was collected as part of a promotion.] This tv has good picture
The sound on the other hand isn’t good. Also the interface has for sure slowed down over the first few months of operation. Maybe adding apps etc is the cause.
Solid tv though and can’t beat it for the price
The sound on the other hand isn’t good. Also the interface has for sure slowed down over the first few months of operation. Maybe adding apps etc is the cause.
Solid tv though and can’t beat it for the price
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 17, 2022
Ndtvnd,
Thank you for sharing your thoughts regarding the AU8000 TV’s sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To ensure your TV's performance is fully optimized, please also make sure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Thank you for sharing your thoughts regarding the AU8000 TV’s sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To ensure your TV's performance is fully optimized, please also make sure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This perfect tv on my living room
on June 16, 2022
Posted by: Oleksandr
[This review was collected as part of a promotion.] This perfect tv on my living room, pictures so beautiful!!! I watch with my family, pictures like live!
Written by a customer while visiting Samsung US
Customer Rating
5
ItAlmostDoesDishes
on June 16, 2022
Posted by: CrystalClearIndeed
[This review was collected as part of a promotion.] I just love my Samsung Crystal TV. I swear it seems as though it could do the dishes. The features are endless. For instance, I connect my phone, my tablet, _and_ my laptop to it. As a result I can control a lot of each with the remote. I also connect my Alexa echo to it.
One can adjust the clarity to movie theater quality. I simply had lower that because I really could see the News anchors' pores when their make up is poorly administered. But I adjust it back when watching movies. At that price, I think everyone basically should have at least this level of television. Once again, Samsung doesn't disappoint and exceeds expectations.
It's definitely worth the outrageously priced gas to go pick it up if you can't for the overnight delivery.
Do NOT, and I mean it, don't blame me if you end up missing important things because you were virtually glued to your new fantastic television.
Enjoy... wink
One can adjust the clarity to movie theater quality. I simply had lower that because I really could see the News anchors' pores when their make up is poorly administered. But I adjust it back when watching movies. At that price, I think everyone basically should have at least this level of television. Once again, Samsung doesn't disappoint and exceeds expectations.
It's definitely worth the outrageously priced gas to go pick it up if you can't for the overnight delivery.
Do NOT, and I mean it, don't blame me if you end up missing important things because you were virtually glued to your new fantastic television.
Enjoy... wink
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for the price
on June 16, 2022
Posted by: CALwatcher
[This review was collected as part of a promotion.] I am very happy with this TV. It's just big enough for the family to watch around the living room, has good sound and picture quality. I really like the smart TV features like apps to watch different streaming services, and the Samsung TV free stations are pretty good. The only thing I don't love is the picture quality when it comes to brightness. Sometimes movies are too dark or too bright, but at least you can adjust the settings as needed. It's not a super high-end TV but price is just a steal for this quality, would definitely recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect TV
on June 16, 2022
Posted by: springj14
[This review was collected as part of a promotion.] I’ve loved my Samsung TV - it’s been great to have a TV where I can have all my apps without having to hook up an Apple TV or roku - the sound is amazing and the picture quality is crystal clear. I highly recommend it!
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV at a Great Price
on June 16, 2022
Posted by: BigSteveGuitar
[This review was collected as part of a promotion.] Love everything, picture is great, sound is ok so added a subwoofer.
Menu is good, picking between sources is easy.
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good for the money
on June 16, 2022
Posted by: Tas022
[This review was collected as part of a promotion.] We’ve had this TV for about a year now and we’ve enjoyed streaming everything with ease as our main living room TV. The 50” is the perfect size for us and the quality of the picture is great. We have some pretty large windows in our living room which can make watching some dark shows (i.e. Stranger Things) mid day pretty hard to see in great detail, but otherwise the picture is more than adequate. Our biggest gripe is that upon startup, it takes a very long time to load up the menu and open any applications. Much slower than the LG that we previously used. I also preferred the menu layout of the LG better and found its settings a little more intuitive but that’s mostly personal preference. The remote is simple and works great – I’ve hated some of the huge bulky remotes that we’ve had in the past where I would only use 20% of the buttons on it anyways, but this one is sleek and simple. Overall, the AU8000 has been an amazing budget TV for us and has met all our needs. It’s an especially great deal if you snag it during the Amazon Prime Day season!
Written by a customer while visiting Samsung US
Customer Rating
2
The picture and features for this TV are awesome.
on June 16, 2022
Posted by: Ledman
[This review was collected as part of a promotion.] My only issue has been that my HDMI ports do not work. The repair team has been here twice already and replaced the main board, but then the entire TV shuts down and they have had to re-install the original main board so I can at least stream. They are coming for a third time to replace the main board again, but I don't hold much anticipation on it being a third time is a charm scenario.
Time will tell.
Time will tell.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 16, 2022
Ledman,
I'm sorry to hear of the issues you're experiencing with your AU8000 TV, and we appreciate your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support.
1) 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We look forward to hearing from you.
~ Samsung Specialist
I'm sorry to hear of the issues you're experiencing with your AU8000 TV, and we appreciate your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support.
1) 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We look forward to hearing from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US