Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Nice quality
on April 26, 2021
Posted by: Reddyg
[This review was collected as part of a promotion.] Very good quality
It has best picture quality and effectiveness
Easy on eyes
It has best picture quality and effectiveness
Easy on eyes
Written by a customer while visiting Samsung US
Customer Rating
4
Fair price, awesome quality
on April 26, 2021
Posted by: Harry
[This review was collected as part of a promotion.] The image quality doesn't need to be described, it's great just as other samsung TVs and monitors.
The builtin Bluetooth module is super useful, I use it to connect my wireless headset.
Tizen works well and most of the apps are available, some functions like screen mirroring could be faster though.
The builtin Bluetooth module is super useful, I use it to connect my wireless headset.
Tizen works well and most of the apps are available, some functions like screen mirroring could be faster though.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, April 28, 2021
Hello Harry,
Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear you are enjoying the image quality, as well as the Bluetooth features included in your new TV.
If you are utilizing an Android device to screen mirror to your AU8000, there are two different ways you can cast to your TV:
1) Smart View: Open the quick settings panel on your Android devices by swiping down from the top of the screen using two fingers. Then swipe to and tap the Smart View icon.
Tap your TV from the list of Available devices. Enter a PIN or allow access to complete the connection if prompted.
Your device's screen will now appear on the TV. If you want to stream the TV's screen to your phone or tablet, and the TV supports it, tap Other device → Phone. To switch back, tap Phone → Other device.
2) SmartThings App: Using your phone or tablet, open the SmartThings app, and select the TV you would like to mirror to. Make sure the TV is turned on and connected to your SmartThings account.
In the TV's setting page, tap More options (the three vertical dots), and then tap Mirror screen (Smart View). If needed, give your TV permission to access your device.
I hope these tips help improve your TV's response time when screen mirroring. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear you are enjoying the image quality, as well as the Bluetooth features included in your new TV.
If you are utilizing an Android device to screen mirror to your AU8000, there are two different ways you can cast to your TV:
1) Smart View: Open the quick settings panel on your Android devices by swiping down from the top of the screen using two fingers. Then swipe to and tap the Smart View icon.
Tap your TV from the list of Available devices. Enter a PIN or allow access to complete the connection if prompted.
Your device's screen will now appear on the TV. If you want to stream the TV's screen to your phone or tablet, and the TV supports it, tap Other device → Phone. To switch back, tap Phone → Other device.
2) SmartThings App: Using your phone or tablet, open the SmartThings app, and select the TV you would like to mirror to. Make sure the TV is turned on and connected to your SmartThings account.
In the TV's setting page, tap More options (the three vertical dots), and then tap Mirror screen (Smart View). If needed, give your TV permission to access your device.
I hope these tips help improve your TV's response time when screen mirroring. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV
on April 26, 2021
Posted by: SamsungRocks
[This review was collected as part of a promotion.] This is the main TV in my home, it's mounted in the great room and fits in perfectly. Since I've had it, I've never had an issue. The picture is bright and vibrant, on movie nights with my family there is no bad seat in the house. Coupled this beauty is a Samsung surround system. Totally makes it a pleasure to watch anything.
I highly recommend this and any Samsung product.
I highly recommend this and any Samsung product.
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I wanted in a TV
on April 26, 2021
Posted by: Samsungforlife
[This review was collected as part of a promotion.] Crystal clear picture. Looks like I am looking through a portal.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV! So many smart features
on April 26, 2021
Posted by: Susie
[This review was collected as part of a promotion.] We have Samsung televisions in every room of our home. Our newest one for the living room offers a setting called 'ambient ' no need for a Google smart picture frame with this TV! We livestream, our Son games and couldn't be any happier with our latest purchase! Thank you Samsung for yet another great product!
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great picture
on April 26, 2021
Posted by: Cf9598
[This review was collected as part of a promotion.] I use this TV mainly for streaming. The picture quality is amazing! The voice assistant is a novelty at best, It rarely does what I ask it to. I like how slim, and lightweight it is. Overall great TV at a great price.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, April 28, 2021
Hi Cf9598,
Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear you are enjoying the Dynamic Crystal Color technology featured in your new TV.
We appreciate your feedback regarding the voice assistant features in your TV. Please know that voice commands may differ with each voice assistant. We suggest you check the command examples for each voice assistant.
Bixby: Press the microphone button on your remote > Explore Now
Amazon Alexa: Settings > General > Voice > Amazon Alexa Settings
Google Assistant: Settings > General > Voice > Google Assistant Settings
If you have any questions or need further help, please reach out to Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
Thank you for purchasing the Samsung AU8000 and for your review. I am glad to hear you are enjoying the Dynamic Crystal Color technology featured in your new TV.
We appreciate your feedback regarding the voice assistant features in your TV. Please know that voice commands may differ with each voice assistant. We suggest you check the command examples for each voice assistant.
Bixby: Press the microphone button on your remote > Explore Now
Amazon Alexa: Settings > General > Voice > Amazon Alexa Settings
Google Assistant: Settings > General > Voice > Google Assistant Settings
If you have any questions or need further help, please reach out to Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations of owning quality devices.
on April 26, 2021
Posted by: Bigamp
[This review was collected as part of a promotion.] My television has been an awesome addition to my home...I have been able to add multiple applications to to my set without the use of any additional equipment. The picture quality is amazing. I use my television for everything from streaming including gaming...The awesome ability to stream directly from my phone or laptop provides a convenient feature when just want to see phone videos or photos on a bigger screen. In the near future I intend on adding a 75' set to my home and moving the 65' to the bedroom. Samsung has always provided an excellent product experience in my opinion!
Written by a customer while visiting Samsung US
Customer Rating
5
This tv is great for the price
on April 26, 2021
Posted by: PLAYROOM
[This review was collected as part of a promotion.] This is my kids playroom tv, we watch movies all the time the experience with this tv is great the resolution and quality of the image is awesome,
Written by a customer while visiting Samsung US