Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
4
Perfect for the room
on May 23, 2022
Posted by: Melissa
[This review was collected as part of a promotion.] Just big enough for my small living room, the picture quality is vibrant and sharp, volume gets loud for group movie nights. Truly perfect for our family.
Written by a customer while visiting Samsung US
Customer Rating
5
I’ve always loved Samsung tvs
on May 23, 2022
Posted by: Tolesjk
[This review was collected as part of a promotion.] I only have ever bought Samsung TVs. I play my PlayStation 5 on them and couldn’t see getting any other brand with how satisfied I am with the Samsung brand and how clear the picture is. I also love the free Samsung tv channels. I just recently upgraded from a 50 inch to a 55 inch!
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I needed and was easy to set up.
on May 23, 2022
Posted by: estomwc
[This review was collected as part of a promotion.] Watch Movies and TV easy to fit with all my Apps. Replace my old Samsung. Message is required? I feel what I wrote was good enough.
Written by a customer while visiting Samsung US
Customer Rating
1
Slow Interface
on May 23, 2022
Posted by: returnedau8000
[This review was collected as part of a promotion.] I bought this tv and returned 1 day later because the interface was really slow. Picture was great. Hopefully, Samsung has corrected this issue with an update.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, May 24, 2022
returnedau8000,
Thank you for your review of the Samsung AU8000 TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Thank you for your review of the Samsung AU8000 TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on May 23, 2022
Posted by: RalphHello
[This review was collected as part of a promotion.] Our tv is in a very sunny spot and the picture does not get washed out. Very vivid colors and an extremely clear.
Written by a customer while visiting Samsung US
Customer Rating
5
A Smart gift I gave myself
on May 23, 2022
Posted by: codyRuth
[This review was collected as part of a promotion.] I’m an 82-year old woman, somewhat tech savvy. I have a smart phone, smart tablet, and smart watch. I can stream shows, cast from my phone to my tv, and watch whatever I want, pretty much whenever I want. What more could I ask for? Some other smart device can make my coffee.
My three sons, all in their fifties, each have Samsung TV’s. I didn’t consult with them first. I just bought the one that had lots of great reviews and was affordable. I think I made a great choice. And it looks really good on my antique workbench.
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with my first Samsung TV
on May 23, 2022
Posted by: FanFav
[This review was collected as part of a promotion.] I was hoping to find a smart TV with a great picture and an intuitive interface that wasn’t going to break the bank. This was a great option. It has a quality picture and easy to use, without being excessive or more than I need for the price. Really glad I went with this over the 7000 series because the picture is awesome, especially for 4K streaming.
Written by a customer while visiting Samsung US
Customer Rating
4
Good value purchase
on May 23, 2022
Posted by: MiddleAgedDad
[This review was collected as part of a promotion.] I purchased the frame for my living room and loved it. I decided to stick with Samsung when I upgraded my bedroom TV but didn’t want to break the bank. Overall The picture quality is good but in dark scenes, there are light patches which isn’t terrible but they are noticeable. The remote is super easy to use as well as the built in apps. The only real issue I have with this TV is that I do have problems with it connecting to/staying connected to wi-fi upon th initial start up of the TV. That does get a bit frustrating as I only stream. Overall I am pleased with the purchase and would make it again.
Written by a customer while visiting Samsung US