Customer reviews from Samsung US
Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Average customer rating
4.6
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,215
4 Stars
509
3 Stars
118
2 Stars
56
1 Star
81
63%of customers recommend this product.
(
193 out of
306)
Customer Reviews for Samsung - 65" Class AU8000B Series LED 4K UHD Smart Tizen TV
Customer Rating
5
Best tv ever
on March 19, 2022
Posted by: Drew
from Wichita,Ks
i have been a loyal vizio costumer for a long timebut the last one i bought only lasted a year. now that ive seen how good yhis tv is i will never buy another vizio
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had to return
on March 19, 2022
Posted by: Nina
this is a beautiful tv however after just one week there was a ticking noise. sounds a little like dipping water.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, March 21, 2022
Hi Nina,
We appreciate you sharing your experience with the AU8000 and detailing the issues that have led you to return your unit. Your feedback regarding a ticking noise while the TV is powered off is important to us and will be shared with our product teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
We appreciate you sharing your experience with the AU8000 and detailing the issues that have led you to return your unit. Your feedback regarding a ticking noise while the TV is powered off is important to us and will be shared with our product teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Easy set up! Great picture!!
on March 27, 2022
Posted by: CiCi
from Florida
set up and registration with my samsung account was flawless, quick, and so easy! instant access to all my streaming apps. using the remote in smartthings is great for me since i never have to look for (or even bother with) another tv remote control. picture quality is bright, crisp, and clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smart Setup did not work
on March 28, 2022
Posted by: Rick
from Amity, AR
apparently the quick setup does not work for me. you download the program go thru the motions but, you have to be connected on the internet for anything to happen. had to manually connect to the internet and after i did, there was no reason to use the setup program.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Steaming
on March 29, 2022
Posted by: Rick
cable tv is getting too expensive and needed a smart tv. the 50” was a good fit for us. the remote gets a little time to get used to and am not sure what a couple buttons do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding! Superior! Perfect!
on March 31, 2022
Posted by: Christo295
from Hicksville, NY
i purchased this tv as a replacement for my office tv. hanging it on the wall, setting it up and all preferences were truly easy experience! the on screen set up guide walks you through the process in an easy to understand manner and worked flawlessly. even though i do not have an hd cable box, the quality of the picture is outstanding! so clear, crisp, sharp, colorful...much better than my older flat screen tv. i love the 'thinness' of the screen. the remote is easy to use and not overwhelming. voice commands work nicely. i would highly recommend this tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The overall quality is great!!
on March 31, 2022
Posted by: BigBadDog
from Fontana, Ca.
this is a typical samsung product , great!!! the only issue is the size of the remote. i have big hands and it is small. upside to the remote i use it to control all the alexa devices in my home, good stuff!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great TV
on March 31, 2022
Posted by: Willow
from Upstate NY
i love this tv so far. was a breeze to set up. very clear. speakers could be better but over all i do love this tv
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US